STATEMENT OF ISSUES PRESENTED FOR REVIEW
I. Whether the trial court erred in holding that the
individual defendants were entitled to qualified
immunity and therefore not liable to Gail Nelson under
42 U.S.C. § 1983 on the grounds that no clearly
established constitutional right was violated by
secretly videotaping her private activities at her
workplace, including changing her clothing before and
after regular business hours, every day for several
months?
II. Whether the trial court erred in holding that the
plaintiff’s claim against the individual defendants
for invasion of privacy under G. L. c. 214, § 1B is
barred by common law immunity because videotaping and
viewing her private activities were “discretionary
acts?”
II. Whether the trial court erred in holding that
Salem State College is not liable under the
Massachusetts Tort claims Act on the grounds that the
training and supervision of the individual defendants
concerning the proper use of covert video surveillance
were discretionary functions which were exempted by G.
L. c. 258, § 10(b)?
STATEMENT OF THE CASE
A. PRIOR PROCEEDINGS
On October 19, 1998, Gail Nelson brought suit in
Essex Superior Court against her employer, Salem State
College (the “College”), various College
administrators and members of the College’s police
force, seeking injunctive relief and damages for their
secret videotaping of her in areas in which she had a
reasonable expectation of privacy (App. I, p. 7).
1
She
asserted that this secret videotaping violated the
Fourth Amendment to the United States Constitution and
the Massachusetts Privacy Act, G. L. c. 214, § 1B.
2
After the completion of discovery, the defendants
filed a motion for summary judgment with Ms. Nelson’s
Opposition on July 31, 2002. On September 18, 2003,
the trial court (Kottmyer, J.) allowed the defendants’
Motion for Summary Judgment based on qualified
immunity and entered Judgment in favor of all of the
defendants on all claims (the Trial Court’s Decision
is found in the Addendum to this brief and Appendix II
at p. 178, and will hereinafter be referred to as
“Decision”).
Ms. Nelson filed a timely Notice of Appeal (App.
II, p. 202), and the case was entered on the docket of
1References to the Record Appendix will be denominated
as “App. I” or “App. II” followed by the appropriate
page and corresponding section of the document.
2In an Amended Complaint (App. I, p. 18), Ms. Nelson
added a claim for negligence against the College for
permitting the secret videotaping and for its failure
to train or supervise the individual defendants. The
Appellant contends that Salem State College can be
held liable under G. L. c. 258 for its negligence in
failing to properly train and supervise its employees
and that the individual defendants can be held liable
under both 42 U.S.C. § 1983 and G. L. c. 214, § 1B for
their intentional acts in invading Ms. Nelson’s
privacy.
the Appeals Court on July 12, 2004.
B. STATEMENT OF FACTS
In June of 1995, officers of the College police
force, with the knowledge and/or cooperation of
College administrators, installed a hidden video
camera and VCR in the College’s Small Business
Development Center (“SBDC” or the “Center”). The
Center was located off-campus in a street level office
at 197 Essex Street in Salem, Massachusetts, where Ms.
Nelson worked as a secretary (App. I, p. 125 ¶¶ 2, 4,
16 and 20; App. II, p. 9 ¶¶ 19 and 27). Although the
hidden video surveillance equipment was installed
ostensibly to investigate possible illegal entries
into the SBDC after normal business hours, the camera
was set up to tape-record all activities at the Center
for twenty-four hours a day (App. I, p. 125 ¶¶ 14, 15
and 21; App. II, p. 9 ¶¶ 14, 15, and 42-44). Although
the defendants were conducting an investigation into
possible criminal activity by unknown persons, they
never made any effort to obtain a warrant for their
secret video surveillance (App. II, p. 9 ¶¶ 14, 15,
43, 44 and 54). The secret twenty-four hour a day
videotaping at the Center continued for a period of
between 2 -4 months (App. I, p. 125 ¶¶ 22 and 23; App.
II, p. 9 ¶¶ 22 and 23). The hidden video camera
recorded on tape areas of the Center, located behind
partitions, that could not be seen either from the
street through the Center’s front window or by people
entering the Center’s front door (App. I, p. 125 ¶¶ 6
and 20; App. II, p. 9 ¶¶ 5, 6, 27, 30 and 33).
During the summer of 1995, Ms. Nelson would often
bring a change of clothing to the Center (App. II, p.
9 ¶ 26). Because the layout of the Center provided
her with some privacy, she sometimes would arrive at
work early and change into her work clothes before the
office opened; other times she would change her
clothes after work for activities that she wanted to
engage in without going home first (Id.). When
changing from one set of clothes to another at the
Center, for brief periods of time, she would only have
on her underwear (Id.). In addition, during the month
of July, 1995, while she was at work at the Center,
Ms. Nelson had to frequently apply prescription
medication to her chest and shoulders to treat a case
of severe sunburn (Id.). In order to apply the sunburn
medication, she had to unbutton her blouse, thereby
revealing her upper torso and a portion of her breasts
(Id.).
Ms. Nelson took great pains to protect her
privacy when changing her clothes at the Center or
applying her skin medication, including making sure no
one else was in the SBDC, locking the front door
whenever possible, moving behind one of the 5-6 foot
tall partitions in the office, turning her back to the
opening in the partition area, and listening carefully
for anyone opening a door or approaching her (App. II,
p. 9 ¶¶ 26 and 34-40). During the summer of 1995, Ms.
Nelson was a 44 year old, unmarried, overweight woman,
quite sensitive about her personal appearance and
privacy, who would never have engaged in those private
activities if she had known that anyone could see her
or was making a videotape of her (App. II, p. 9 ¶¶ 26
and 34-37). Moreover, she knew that her supervisor
(defendant Young) knew that she sometimes changed her
clothes at the Center (App. II, p. 9 ¶¶ 40-41).
Ms. Nelson’s precautions were all for naught,
however, as the hidden video camera installed by the
College police taped her every action, including her
private activities in private areas of the office,
before, during and after regular business hours at the
Center, without her knowledge, for several months
(App. I, p. 125 ¶¶ 20-22; App. II, p. 9 ¶¶ 6, 20, 26,
33 and 37). The secret videotaping, which never
revealed any illegal or unauthorized activity, was
never ordered to be halted by any of the defendants,
and the video surveillance equipment was still in
place in mid-October, 1995, when it was discovered
accidentally by one of Ms. Nelson’s co-workers (App.
I, p. 125 ¶¶ 21-23; App. II, p. 9 ¶¶ 22-23 and 47).
Numerous employees of the College, including
defendants Fuller, O’Connell, Young, Pray, as well as
another supervisor, Allan Leavitt, had access to
and/or viewed the secretly made videotapes on which
Ms. Nelson appeared (App. I, p. 125, ¶¶ 22 and 24;
App. II, p. 9 ¶¶ 21 and 24).
The defendants did not take any steps to consider
or protect the privacy of the people working in the
SBDC, including Ms. Nelson, from the intrusiveness of
secret twenty-four hour a day videotaping. Prior to
installing the hidden camera, the College police
officers did not take any other steps to investigate
whether or not any illegal entries were occurring in
the building (App. II, p. 9 ¶ 16). They did not
consider alternatives such as putting an alarm system
on the Center’s door, having the Salem Police increase
the frequency of their patrols, or interviewing
employees of the Center as to whether they had any
information about illegal entries (Id.). They did not
consider having a court review their right to conduct
secret video surveillance by seeking to obtain a
warrant (App. II, p. 9 ¶ 54). Further, instead of
placing the camera so that it viewed only the front
door to the Center, the camera taped a view of the
entire length of the office, including private areas
shielded by partitions (App. I, p. 125 ¶ 20; App. II,
p. 9 ¶¶ 5, 20, 26 and 33). Finally, instead of using
the VCR’s timer mechanism so that the videotaping was
limited to the evening hours when the Center was
closed, the College police officers chose to videotape
the Center twenty four hours a day (App. I, p. 125 ¶
21; App. II, p. 9 ¶¶ 44 and 45).
Despite the fact that defendant Harrington, the
President of the College, believed that it was
inappropriate to conduct any covert video surveillance
without her prior knowledge and approval, and that
various College administrators were aware that the
College police had conducted covert video surveillance
at the College prior to the taping at the SBDC, the
defendants did not develop any policies before the
SBDC videotaping that required any administrator,
other than police chief Brian Pray, to be informed
about, or to give prior approval for, the use of such
secret video surveillance (App. II, p. 9 ¶¶ 48-53).
Moreover, since obtaining the covert video
surveillance equipment in 1993, the College police had
not received any training whatsoever in the
appropriate use of such equipment or on the issue of
privacy rights as protected by the United States and
Massachusetts Constitutions and laws (App. II, p. 9 ¶¶
55-56).
SUMMARY OF ARGUMENT
The defendants’ actions in secretly videotaping
Gail Nelson at her workplace twenty-four hours a day
for a period of several months, while she engaged in
legitimate activities (such as changing her clothes
and applying medication to her upper torso), which she
reasonably believed she was keeping private from
others, was extraordinarily intrusive and violative of
her privacy, and was in violation of her
constitutionally protected privacy rights under the
Fourth Amendment to the U. S. Constitution. The trial
court erred in not ruling that the defendants violated
Ms. Nelson’s objectively reasonable expectation of
privacy against being secretly videotaped while she
engaged in those activities at her workplace (pp. 10-
27).
In June, 1995, at the time of the defendants’
actions, Massachusetts case law and statutes, and the
consensus of case law from other jurisdictions, had
clearly established Gail Nelson’s right to be free of
prolonged secret electronic surveillance at her
workplace. It was therefore error by the trial court
to allow the defense of qualified immunity to 42
U.S.C. § 1983 liability for the individual defendants
(pp. 27-37).
Defendants Pray, Young, O’Connell and Fuller are
not shielded by common law immunity for their
continuing and intentional acts in secretly
videotaping Ms. Nelson. Their intentional actions
were not discretionary in nature and constituted an
unreasonable and substantial invasion of Ms. Nelson’s
privacy in violation of the Fourth Amendment and the
Massachusetts Privacy Act, G. L. c. 214, § 1B (pp. 37-
45).
The liability of Salem State College for its
negligent failure to properly train and supervise the
individual defendants is not barred by the
discretionary function exemption of the Massachusetts
Tort Claims Act, G. L. c. 258, because the College was
required to train and supervise its employees
concerning the limits placed upon their actions by the
Fourth Amendment, Article 14 and G. L. c. 214, § 1B
(pp. 45-49).
ARGUMENT
I. The Defendants’ Prolonged Secret Videotaping Of
Gail Nelson’s Private Activities At Her Workplace,
Including Changing Her Clothing Before And After
Regular Business Hours, Violated The Fourth Amendment
To The United States Constitution.
A. The Trial Court Erred By Failing To First
Consider The Plaintiff’s Claim Of A Constitutional
Violation.
When confronted with the defense of qualified
immunity, a court is required, before addressing the
issue of immunity, to consider and rule on the
threshold question of whether “[t]aken in the light
most favorable to the party asserting the injury, []
the facts alleged show the [government actor’s]
conduct violated a constitutional right.” Saucier v.
Katz, 533 U.S. 194, 201 (2001). This salutary
procedure is required by the decisions of the Supreme
Court, Saucier v. Katz, supra, Hope v. Pelzer, 536
U.S. 730, 736 (2002), by the First Circuit, Bellville
v. Town of Northboro, 375 F.3d 25, 30 (1
st
Cir. 2004),
by the Supreme Judicial Court, Gutierrez v. Mass. Bay
Transp. Authy., 437 Mass. 396, 403-404 (2002), and by
this court, Henderson v. Commissioners of Barnstable
County, 49 Mass. App. Ct. 455, 463 (2000).
3
In ruling upon the applicability of the
defendants’ qualified immunity claims in this case,
however, the trial court bypassed consideration of the
plaintiff’s constitutional claims and proceeded to
address only the issue of immunity. This procedure
plainly affected the trial court’s analysis of the
qualified immunity claims as it lacked an appropriate
standard against which to measure whether the rights
asserted by the plaintiff were clearly established.
B. It Was A Clear Constitutional Violation For
The Defendants To Secretly Videotape Gail Nelson
At Her Workplace For A Period Of Several Months.
Gail Nelson was subjected to the most pernicious
and invasive government intrusion into her privacy
imaginable: secret videotaping of her every moment,
3 The reason for initially addressing whether there
was a violation of a constitutional right was
explained by the Saucier court: “In the course of
determining whether a constitutional right was
violated on the premises alleged, a court might find
it necessary to set forth principles which will become
the basis for a holding that a right is clearly
established. This is the process for the law's
elaboration from case to case, and it is one reason
for our insisting upon turning to the existence or
nonexistence of a constitutional right as the first
inquiry. The law might be deprived of this
explanation were a court simply to skip ahead to the
question whether the law clearly established that the
officer's conduct was unlawful in the circumstances of
the case.” 533 U.S. at 201 (emphasis added).
without interruption, while she was physically in her
workplace, for a period of some 2 - 4 months, despite
the fact that she was not suspected of any illegal
activity and that the videotaping revealed none.
There is no question that video surveillance is a
search which implicates core Fourth Amendment
concerns. Indeed, “[v]ideo surveillance has been
recognized to be one of the most intrusive forms of
searches performed by the government, regardless of
the type of premises searched.” State of Indiana v.
Thomas, 642 N.E.2d 240, 245 (Ind.App. 1995).
Consequently, “every court considering the issue has
noted [that] video surveillance can result in
extraordinarily serious intrusions into personal
privacy.... If such intrusions are ever permissible,
they must be justified by an extraordinary showing of
need.” United States v. Koyomejian, 970 F. 2d 536, 551
(9
th
Cir. 1992) (Kozinski, J., concurring). As Judge
Posner explained in United States v. Torres, 751 F.2d
875, 882 (7
th
Cir. 1984), “it is unarguable that
television surveillance is exceedingly intrusive...and
inherently indiscriminate, and that it could be
grossly abused – to eliminate personal privacy as
understood in modern Western nations.”
And so it was in this case. The silent
unblinking lens of the hidden camera was intrusive in
a way that no human observation of Ms. Nelson’s office
could have been. The camera recorded areas of the
office that were not visible to the general public.
It never looked away, never missed a detail, and it
made a permanent record that, unlike human memory,
would never fade, never forget, and could be played
back for countless more observers. And the
surveillance was all the more intrusive because it was
conducted in secret. Ms. Nelson, like others in her
office, was unaware that her every movement was being
watched and recorded for several months by her boss
and College police officers. During that time, there
was never a single moment of privacy for the range of
ordinary human behavior that occurs when individuals
believe they are alone.
It is, of course, well established that
electronic surveillance of Massachusetts citizens by
government agents amounts to a search which would
violate constitutionally protected privacy rights,
under circumstances where “it is shown ‘that a person
[has] exhibited an actual (subjective) expectation of
privacy,’ and when that ‘expectation [is] one that
society is prepared to recognize as “reasonable.” ’.”
Commonwealth v. Blood, 400 Mass. 61, 68 (1987),
quoting Katz v. United States, 389 U.S. 347, 361
(1967) (Harlan, J., concurring).
On summary judgment, the trial court could only
have concluded that Gail Nelson exhibited “an actual
(subjective) expectation of privacy.”
4
See App. II,
pp. 35-36 and pp. 168-169. The only question before
the court, then, was whether her expectation of
privacy was one that was objectively reasonable. In
considering that question, the Supreme Court has
indicated that the inquiry should be framed by
consideration of four factors, “the scope of the
particular intrusion, the manner in which it is
conducted, the justification for initiating it, and
the place in which it is conducted.” Bell v. Wolfish,
441 U.S. 520, 559 (1979).
The particularly intrusive nature and scope of
the defendants’ video surveillance of Ms. Nelson, like
all forms of electronic surveillance, poses a unique
4 The trial court simply assumed that the plaintiff
had a subjective expectation of privacy. It would be
difficult to argue otherwise, given the affirmative
steps Ms. Nelson took to protect her privacy and the
nature of her conduct, which she clearly did not
expect to be witnessed. See United States v. Nerber,
222 F.3d 597, 603 (9
th
Cir. 2000).
threat to individual privacy.
‘[I]t must be plain that electronic surveillance
imports a peculiarly severe danger to the
liberties of the person....’ Lopez v. United
States, 373 U.S. 427, 469-470 (1963) (Brennan,
J., dissenting).... [B]ecause the peculiar
virtues of these techniques are ones which
threaten the privacy of our most cherished
possessions, our thoughts and emotions, these
techniques are peculiarly intrusive upon that
sense of personal security which art. 14 commands
us to protect.
Commonwealth v. Blood, 400 Mass. at 69-70. As one
court has written, video surveillance “provokes an
immediate negative visceral reaction: indiscriminate
video surveillance raises the spectre of the Orwellian
state.” United States v. Cuevas Sanchez, 821 F.2d
248, 251 (5
th
Cir. 1987)(footnote omitted). Moreover,
the Massachusetts legislature has long recognized as
legitimate and reasonable an expectation of privacy
against secret warrantless electronic surveillance by
the government. As it stated 45 years ago in 1959,
when it enacted the first modern wiretapping statute
in Massachusetts, G. L. c. 272, § 99,
The general court further finds that the
uncontrolled development and unrestricted
use of modern electronic surveillance
devices pose grave dangers to the privacy of
all citizens of the commonwealth.
Therefore, the secret use of such devices by
private individuals must be prohibited. The
use of such devices by law enforcement
officials must be conducted under strict
judicial supervision and should be limited
to the investigation of organized crime.
5
Not surprisingly then, the trial court chose to
focus its attention on the place in the which the
secret videotaping took place, concluding that Ms.
Nelson’s expectation of privacy against being secretly
videotaped was not “objectively reasonable” because
the videotaping took place in an open office space to
which the public had some access.
The protections of the Fourth Amendment and
Article 14, however, apply to people even when they
are in a business or commercial space. Commonwealth
v. DiMarzio, 52 Mass. App. Ct. 746, 749 (2001) and
cases cited. “[T]he Fourth Amendment protects people,
5 Former S.J.C. Chief Justice Liacos also directly
addressed the threats posed by secret electronic
surveillance to constitutionally protected privacy
rights in his dissent in Commonwealth v. Price, 408
Mass. 668, 678-679 (1990)(Liacos, J. dissenting):
The citizens of this Commonwealth should not have
to live with the fear that at any given moment
they might be the subject of unauthorized covert
electronic surveillance by the police.
. . . .
I would hold that, regardless of an individual's
expectation of privacy, art. 14 forbids the
covert use of electronic surveillance by the
police in the absence of an appropriate warrant
specifically authorizing such activity. In my
view, such a holding would be consistent also
with the clear limitations on electronic
surveillance set by the Legislature by enacting
G. L. c. 272, § 99.
not places. What a person knowingly exposes to the
public, even in his home or office, is not a subject
of Fourth Amendment protection. (citations omitted).
But what he seeks to preserve as private, even in an
area accessible to the public, may be constitutionally
protected.” Katz v. United States, 389 U.S. 347, 351-
352 (1967)(emphasis added). See also Mancusi v.
DeForte, 392 U.S. 364 (1968)(holding that employees
may have a reasonable expectation of privacy in their
work place against intrusions by the police).
Indeed, the Supreme Court has expressly rejected
the contention that public employees like Ms. Nelson
can not have a reasonable expectation of privacy in
their workplace, holding in O’Connor v. Ortega, 480
U.S. 709, 717 (1987), that “[i]ndividuals do not lose
Fourth Amendment rights merely because they work for
the government instead of a private employer.” A
majority of the O’Connor court found that an employee
can still expect some privacy in an office even if
that office is open to other people, as “[i]t is
privacy that is protected by the Fourth Amendment, not
solitude.... [T]he secretary working in an office
frequently entered by...other employees is protected
against unreasonable searches of that office by the
government....” Id. at 730 (Scalia, J., concurring in
judgment). Accord Mancusi v. DeForte, 392 U.S. 364,
368-369 (1968)(holding that an employee who shared a
single large office with several co-workers had a
reasonable expectation of privacy that was violated by
a police search of that office).
In the trial court, the defendants sought to
characterize Ms. Nelson’s workplace as being an open
space accessible to the public and other workers at
all times that the covert video surveillance was being
conducted. At best, this is a contested issue as the
plaintiff’s factual submissions present a very
different picture. The first floor of the Center
where Ms. Nelson worked had two 5-6 foot tall
partitions in it which created private areas in the
office that could not be seen by the public (App. II,
p. 9 ¶¶ 5, 20 and 26). In addition, the glare from
the front plate glass window made it difficult, if not
impossible, to see into the office from the street
during daylight hours (App. II, p. 9 ¶¶ 5 and 26).
The hidden video camera at the Center secretly
videotaped private areas behind partitions that could
not normally be seen by the public and videotaped Ms.
Nelson when she was alone in that area outside of
regular business hours and when the office was locked
(App. II, p. 9 ¶¶ 20, 26, 27, 30 and 33). The public
did not have unfettered access to the Center. Ms.
Nelson often worked alone there and she had both the
right and the responsibility of locking the Center’s
door to exclude the public both during her required
lunch break and outside of regular business hours
(App. II, p. 9 ¶¶ 31, 41 and 42).
These facts serve to distinguish Ms. Nelson’s
case from the cases relied upon by the trial court in
its Decision. In all of the cases cited by the trial
court, and in stark contrast to Ms. Nelson’s
situation, there were no private areas which were
hidden from the public’s immediate view that were
being videotaped, none of the people being videotaped
were able to exclude the public from the area being
videotaped, and none of them took specific steps to
preserve their privacy in the area that was
videotaped.
6
6See Vega Rodriguez v. Puerto Rico Telephone Co., 110
F.3d 174 (1
st
Cir. 1997)(employees worked in a
completely open and undifferentiated area where no
employee had an assigned office, cubicle, work station
or desk, nor exclusive use of an area, and cameras did
not view or record any “enclosed spaces”); United
States v. Bissell, 954 F.Supp. 841, 866-867 (D.N.J.
1996) (videotaped area was clearly visible through
The physical layout of Ms. Nelson’s workplace and
whether or not the public had some access to it are
not by any means the sole, or even the controlling,
factors to be used in determining whether or not she
had an objectively reasonable expectation of privacy
against being secretly videotaped. See generally,
United States v. McIntyre, 582 F.2d 1221 (9
th
Cir.
1978); United States v. Taketa, 923 F.2d 665 (9
th
Cir.
1991); State of Hawaii v. Bonnell, 75 Haw. 124, 856
P.2d 1265 (1993); State of Indiana v. Thomas, 642
N.E.2d 240 (Ind.App. 1995); and United States v.
Nerber, 222 F.3d 597 (9
th
Cir. 2000). All of these
courts found a violation of an individual’s reasonable
large windows on three sides, no efforts were made to
restrict access or viewing by the public, and the view
of the camera was “not significantly different than
that of a person standing outside the office and
looking through the windows”); Thompson v. Johnson
County Community College, 930 F. Supp. 501, 507
(D.Kan. 1996)(area being taped was a storage room,
containing lockers, heating and air conditioning
equipment, where other employees had “unfettered
access,” and plaintiffs did not have “exclusive use;”
video surveillance was limited to specific hours when
the activity being investigated might have taken
place); State v. McLellan, 144 N.H. 602, 605
(1999)(school custodian was videotaped inside a
classroom open to students and school staff; area was
not his personal space, nor did he enjoy any exclusive
use or control of it); Cowles v. State, 23 P.3d 1168,
1171 (Alaska 2001)(employee at university ticket
office was videotaped when the box office was open and
she could be seen by members of the public and by her
fellow employees).
expectation of privacy in a covert electronic
surveillance case and identified a number of factors
which must be considered in making such a
determination. Those factors included the nature of
the area surveilled, the extent to which others had
access to the area, whether or not the employee
exercised dominion or control over the area, the
precautions taken to insure privacy, whether or not
the employee had notice of the surveillance, the
location and point of view of the camera, and most
importantly, the nature of the electronic intrusion.
Cf. United States v. Taborda, 635 F.2d 131, 139 (2
nd
Cir. 1980)(“enhanced viewing [using a video camera] of
the interior of a home does impair a legitimate
expectation of privacy....”); Vega Rodriguez v. Puerto
Rico Telephone Co., 110 F.3d 174, 180 n. 5 (1
st
Cir.
1997)(distinguishing “cases involving the covert use
of clandestine cameras”).
The factors enumerated by these cases support the
contention that Gail Nelson had a reasonable
expectation of privacy against being secretly
videotaped at her workplace. The hidden camera was
placed on the back wall of the office, an area that
was not a normal vantage point of either the public or
her coworkers; it recorded activities in the office
twenty-four hours a day, including times outside of
normal business hours, times when the office was
locked and the public was not permitted access, and
times when Ms. Nelson was the only employee physically
working in the Center; and it recorded private areas
of the office that were normally hidden from public
view, including behind the two partitions in the
office. Ms. Nelson used those private areas and took
other affirmative steps, including locking the
Center’s door at times, to insure her privacy whenever
she changed her clothes or applied her skin
medication. Cf. Commonwealth v. Krisco Corp., 421
Mass. 37, 44-45 (1995)(expectation of privacy in a
public place is reasonable where affirmative steps
have been taken to limit public access).
7
See also
Katz v. United States, 389 U.S. 347, 351-352 (1967)(a
person in a glass telephone booth had a legitimate
7 It is beyond question that Ms. Nelson’s partially
unclothed body would normally be entitled to greater
considerations of privacy than would the contents of a
dumpster. See York v. Story, 324 F.2d 450, 455 (9
th
Cir. 1963)(“We cannot conceive of a more basic subject
of privacy than the naked body” and holding that a
plaintiff who was photographed in the nude without
reason by a police officer in a police station stated
a violation of her right to privacy as guaranteed by
the Fourteenth Amendment).
expectation that his phone conversation would not be
electronically intercepted, even though he had no
legitimate expectation that his activities within the
booth would not be observed).
Finally, with respect to the justification for
the surveillance, it should be noted that the
defendants continued the secret videotaping even when
no illegal activity of any kind had been observed in
the first thirty days of taping (App. I, p. 125 ¶¶ 21
and 22; App. II, p. 9 ¶ 22). Gail Nelson did
everything that she could to insure that she
maintained some degree of privacy at her workplace.
However, her precautions were not enough to protect
her, due to the extraordinary intrusiveness of the
hidden video camera
installed and operated by the defendants.
In determining the reasonableness of Gail
Nelson’s expectation of privacy, the court must
consider “the degree of intrusion inherent in the
continuous nature of video surveillance.” State of
Indiana v. Thomas, 642 N.E.2d at 244. It is for
exactly that reason that courts that have carefully
considered the issue have held that, whatever other
expectations of privacy a public employee might or
might not have at work, it is objectively reasonable
that they would have an expectation of privacy against
being secretly videotaped. The court in United States
v. Taketa, 923 F.2d at 677, in holding that employees
could have a reasonable expectation of privacy from
video surveillance even in another person’s office,
stated
Persons may create temporary zones of privacy
within which they may not reasonably be
videotaped, however, even when that zone is a
place they do not own or normally control, and in
which they might not be able reasonably to
challenge a search at some other time or by some
other means. [citation omitted].
. . . .
We hold that [the defendant] had...a reasonable
privacy expectation that he would not be
videotaped by government agents in O’Brien’s
office....We base our holding expressly upon Katz
[v. United States, 389 U. S. 347 (1967)] and upon
our recognition of the exceptional intrusiveness
of video surveillance. (emphasis added).
Accord State of Hawaii v. Bonnell, 75 Haw. at 147, 856
P.2d at 1277 (“Whatever the general privacy interest
the defendants may or may not have had in the break
room, they had an actual and objectively reasonable
‘expectation of privacy against being videotaped in
it.’ [citation omitted]); State of Indiana v. Thomas,
642 N.E.2d at 246 (same). Cf. United States v.
Nerber, 222 F.3d at 604 (“[O]nce the informants left
the[ir hotel] room, defendants’ expectation to be free
from hidden video surveillance was objectively
reasonable.”).
This expectation of privacy, as found by the
divers courts enumerated above, is fully in line with
the express philosophy of the Massachusetts
legislature and appellate courts concerning the use of
secret electronic surveillance by the government. See
generally Commonwealth v. Blood, 400 Mass. 61, 69-77
(1987)(describing the overwhelming dangers and
intrusiveness inherent in electronic surveillance of
citizens by the government); Commonwealth v. Eason, 43
Mass. App. Ct. 114, 122-125 (1997)(same); G. L. c.
272, § 99.
The fact that the public and other employees had
some access to Ms. Nelson’s work space did not make it
unreasonable for her to have an expectation of privacy
against being secretly videotaped therein. Such an
expectation is not defeated merely because a work area
is sometimes accessible to others, as “privacy does
not require solitude.” Taketa, 923 F.2d at 672. As
was recognized in O’Connor v. Ortega, 480 U.S. at 717-
718 and 730-731, even private business offices are
often subject to the legitimate visits of co-workers,
supervisors and the public, without defeating an
objectively reasonable expectation of privacy. Accord
Mancusi v. DeForte, 392 U.S. 364, 368-369 (1968);
Commonwealth v. DiMarzio, 52 Mass. App. Ct. 746, 749-
750 (2001)(“An individual’s expectation of privacy out
of public view inside a building does not disappear
because the door to the building is open.”).
Thus, while Ms. Nelson’s expectations of privacy
would not extend to incidental or occasional looks by
members of the public, “they do extend to prolonged
observation by the government from a non-public
vantage point,” using a hidden video camera. Thomas,
642 N.E.2d at 246. In Sanders v. ABC, 20 Cal.4th 907,
978 P.2d 67 (1999), the court found that employees in
a shared office space had a legitimate expectation
that their conversations would not be videotaped. As
the court explained, privacy “is not a binary, all-or-
nothing characteristic.... the fact that the privacy
one expects in a given setting is not complete or
absolute does not render the expectation unreasonable
as a matter of law,” Id. at 914-915, 978 P.2d at 72.
“[C]onsequently, an employee may, under some
circumstances, have a reasonable expectation of visual
or aural privacy against electronic intrusion by a
stranger to the workplace, despite the possibility
that the conversations and interactions could be
witnessed by coworkers or the employer.” Id. at 915-
916, 978 P.2d at 73-74.
Furthermore, to hold that only employees who had
private offices would have a reasonable expectation of
privacy that would prohibit secret government
electronic surveillance would effectively tie an
employee’s constitutional rights to her economic
status and her gender. Executives in private offices
(mainly men) would be protected, but clerical workers
in shared work spaces (mainly women) would not. This
is not a distinction which the law should seek to
make.
Thus, Gail Nelson had both a subjective and an
objectively reasonable expectation of privacy against
being secretly videotaped by the College police
twenty-four hours a day for several months while at
work in the summer of 1995. Construing the evidence
in the light most favorable to the plaintiff, it is
apparent that, as a matter of law, the defendants’
actions were an unreasonable search of Ms. Nelson in
violation of her constitutionally protected privacy
rights under the Fourth Amendment. The plaintiff has
thus satisfied the first prong of the test to defeat
the defendants’ claims of “qualified immunity,” by
showing that the defendants’ secret videotaping of her
violated an actual constitutional right.
II. The Individual Defendants Are Not Entitled To
Qualified Immunity As Gail Nelson’s Right Under the
Fourth Amendment To Be Free From Prolonged Secret
Videotaping Of Her Private Activities At Her Workplace
Was Well Established At The Time The Videotaping
Occurred.
A. The Trial Court Failed To Apply The Correct
Standard For Reviewing The Facts On Summary Judgment
On The Issue Of Qualified Immunity.
When considering summary judgment on qualified
immunity, the court is required to consider the facts
"in the light most favorable to the party asserting
the injury." Saucier v. Katz, 533 U.S. 194, 201
(2001); Orin v. Barclay, 272 F.3d 1207, 1216 (9
th
Cir.
2001).
8
Qualified immunity is an affirmative defense
on which the defendant officials carry the burden of
proof and persuasion. Harlow v. Fitzgerald, 457 U.S.
800, 815, 819 (1982); Gomez v. Toledo, 446 U.S. 635,
8 The trial court was required to resolve all
conflicts in the summary judgment materials and to
make all logically permissible inferences in favor of
Ms. Nelson, as the non-moving party. Willitts v.
Roman Catholic Archbishop of Boston,411 Mass. 202, 203
(1991); Attorney Gen. v. Bailey, 386 Mass. 367, 371
(1982).
640-41 (1980). A defendant is entitled to summary
judgment on grounds of qualified immunity only if
there is no genuine issue of material fact, and those
undisputed facts establish that the defendant is
entitled to judgment as a matter of law. The
importance of summary judgment in qualified immunity
cases "does not mean...that summary judgment doctrine
is to be skewed from its ordinary operation to give
special substantive favor to the defense, important as
may be its early establishment." Pritchett v. Alford,
973 F.2d 307, 313 (4
th
Cir. 1992).
The trial court’s determination that the
defendants were entitled to qualified immunity from
suit rested entirely on its characterization of the
location in which the most invasive video surveillance
took place as an “open work area.” (Decision, pp. 14-
16). This characterization appears to have been based
on the court’s factual conclusions that (1) the
plaintiff lacked “exclusive control” over the areas
recorded on videotape, (2) a number of other people
had access to those areas, (3) the camera recorded
those portions of the office that were visible to
anyone entering the front door or looking through the
front window, (4) the plaintiff didn’t lock the door
when changing her clothes, and (5) the office was
intended to serve a large number of persons, including
the public (Decision, App. II, pp. 191-193 and n. 12).
These facts were plainly disputed by plaintiff’s
factual submission and were, indeed, inconsistent with
the court’s own analysis of the record.
The hidden video camera recorded various private
areas of the office that were behind 5-6 foot tall
partitions and which could not be seen from the street
or by someone standing in the front part of the
office. During the day, the glare from the sun made
it almost impossible to even see into the office. Ms.
Nelson only changed her clothes in those private areas
either before or after regular business hours, when no
one else was present, after when she locked the door,
and the public did not have access to the office. She
would apply medication to her chest in the private
rear area only when no one else was present or
expected in the office. See pp. 4-5 and 18-19, supra,
and Decision, App. II, pp. 180-181 and 184.
B. Gail Nelson’s Right To Be Free Of Secret
Governmental Video Surveillance Of Her Private
Activities Within The Workplace, Both During And
Outside Of Work Hours, Was Clearly Established By June
1995.
The defense of qualified immunity is available
only when the defendants’ actions did not violate
“clearly established statutory or constitutional
rights of which a reasonable person would have known.”
Harlow v. Fitzgerald, 457 U.S. 800, 818 (1982). When,
as here, the law is clearly established, the qualified
immunity defense must fail, “since a reasonably
competent public official should know the law
governing his conduct.” Id. See also Wood v.
Strickland, 420 U.S. 308, 321-322 (1975). Moreover,
“[i]mmunity does not depend on the good faith or
particular beliefs of the officer as to the state of
the law; rather the test is objective.” Pasqualone v.
Gately, 422 Mass. 398, 402 (1996). The exact fact
pattern at issue need not have been specifically
addressed in case law. Id. at 403. It is only that
“[t]he contours of the right must be
sufficiently clear that a reasonable
official would understand that what he is
doing violates that right. This is not to
say that an official action in question is
protected by qualified immunity unless the
very action has previously been held
unlawful.”
Pasqualone, 422 Mass. at 403-404, quoting Anderson v.
Creighton, 483 U.S. 635, 640 (1987).
The object of the “clearly established” standard
is to give “fair warning” to government actors, before
they are subjected to suit, that their conduct is
unlawful. Hope v. Pelzer, 536 U.S. 730, 739 (2002).
“There is no requirement that the facts of previous
cases be materially similar to the facts sub judice in
order to trump a qualified immunity defense. Hope, 536
U.S. at 739-41; Hall v. Ochs, 817 F.2d 920, 925 (1
st
Cir. 1987).” Limone v. Condon, 372 F.3d 39, 48(1
st
Cir.
2004). Accord Wilson v. Layne, 526 U.S. 603, 615-617
(1999). Fair warning about unconstitutional conduct
can come from a wide variety of sources, including
general statements of the law, a general
constitutional rule already identified in the
decisional law that may be applicable to the specific
conduct in question, and administrative regulations
and reports. Hope, 536 U.S. at 740-746.
9
9“To determine the contours of a particular right at a
given point in time, an inquiring court must look both
to Supreme Court precedent and all available case law.
See United States v. Lanier, 520 U.S. 259, 268-69
(1997); Buckley v. Rogerson, 133 F.3d 1125, 1129 (8
th
Cir. 1998).” Hatch v. Dept. for Children, Youth and
Their Families, 274 F.3d 12, 23 (1
st
Cir. 2001). Accord
Suboh v. District Attorney's Office of the Suffolk
In order to determine whether or not Ms. Nelson’s
statutory or constitutional rights not to be
continuously secretly videotaped over a period of 2-4
months were “clearly established” for purposes of
applying the qualified immunity defense, the court
must look at the state of the law “in effect at the
time of the alleged violation,” Laubinger v. Dept. of
Revenue, 41 Mass. App. Ct. 598, 603 (1996), which was
the summer of 1995. Dobos v. Driscoll, 404 Mass. 634,
647 (1989); Hatch v. Dept. for Children, Youth and
Their Families, 274 F.3d 12, 22 (1
st
Cir. 2001).
By June, 1995, when the defendants conducted
their secret video surveillance of Ms. Nelson, there
was both well-established Massachusetts statutory and
case law concerning electronic surveillance and a
“consensus” of factually similar case law in other
jurisdictions that had held similar conduct to be
unconstitutional, all of which served to put the
defendants on notice of the unlawfulness of their
actions. Hope, 536 U.S. at 741 (government actors
“can still be on notice that their conduct violates
established law even in novel factual circumstances”).
District, 298 F.3d 81, 90, 93, 94 (1
st
Cir. 2002);
Tribble v. Gardner, 860 F.2d 321, 324 (9
th
Cir. 1988);
Hayes v. Long, 72 F.3d 70, 73-74 (8
th
Cir. 1995).
By 1995, it was clearly established that the
warrantless secret video surveillance of the private
activities of a public employee in her work place, of
the kind and duration perpetrated by the defendants
herein, violated the Fourth Amendment.
As set out more fully in the preceding section of
this brief, court decisions prior to June 1995, which
had considered workplace privacy in general and video
surveillance in particular, had addressed the
constitutionally improper use of covert video
surveillance. See generally, United States v.
McIntyre, 582 F.2d 1221 (9
th
Cir. 1978); People v.
Teicher, 52 N.Y.2d 638(1981); O’Connor v. Ortega, 480
U.S. 709, 717 (1987); United States v. Taketa, 923
F.2d 665 (9
th
Cir. 1991); State of Hawaii v. Bonnell,
75 Haw. 124, 856 P.2d 1265 (1993); and State of
Indiana v. Thomas, 642 N.E.2d 240 (Ind.App. 1995).
10
These appellate court decisions echoed the
Supreme Judicial Court’s warnings in the Blood case,
10 See also cases concerning the dangers to
constitutionally protected privacy rights generally
posed by electronic government surveillance, Berger v.
New York, 388 U.S. 41 (1967); Katz v. United States,
389 U.S. 347 (1967); United States v. Taborda, 635
F.2d 131 (2
nd
Cir. 1980); United States v. Torres, 751
F.2d 875 (7
th
Cir. 1984); United States v. Cuevas
Sanchez, 821 F.2d 248(5
th
Cir. 1987); and United States
v. Koyomejian, 970 F. 2d 536 (9
th
Cir. 1992).
supra, and the Massachusetts legislature’s concerns
explicitly stated in the 1959 preamble to G. L. c.
272, § 99, that secret electronic surveillance of
citizens by government officials is particularly
intrusive and far exceeds the reasonable expectations
of privacy that people have in all but the most public
locations. However, in making her determination that,
in 1995, there was no “consensus” of persuasive
authority as to whether continuous covert video
surveillance violated an employee’s reasonable
expectation of privacy, the trial court judge cited
only cases decided in 1996 and later, after the
defendants had already secretly videotaped Ms.
Nelson’s in her workplace.
11
See Decision, App. II,
pp. 193-196.
Pre-1995 case law from other jurisdictions,
combined with earlier Massachusetts case law
concerning electronic surveillance and the strong
11The only pre-1995 employment privacy case cited by
the defendants (but not by the court), Marrs v.
Marriott Corp., 830 F.Supp. 274 (D.Md. 1992) was a
trial court ruling that is completely inapposite.
That case did not address any constitutional rights
under the Fourth Amendment and summarily dismissed,
without opposition, the employee’s state law privacy
claim by conclusorily stating that there “can be no
liability for observing an employee at work since he
is then not in seclusion.” Id. at 283-284.
condemnation of such surveillance from our Legislature
contained in G. L. c. 272, § 99, clearly established
and gave fair warning to the individual defendants
that secret warrantless video surveillance of the type
and duration at issue was unconstitutional. This
extensive body of law was more than adequate to alert
any reasonable government official that a search, as
part of a police investigation aimed at detecting
illegal entries after business hours in a state
college office, would more likely than not be
violative of employees’ Fourth Amendment rights, if it
was conducted by a secret video camera, running
twenty-four hours a day, while tape recording the
entire office, including areas not always accessible
to others.
The state of the law in 1995 concerning the
constitutional limits on electronic surveillance gave
the defendants "fair warning" that their conduct was
unconstitutional. Hope, 536 U.S. at 740-741. To
overcome a claim of qualified immunity, it is enough
that there was prior case law sufficient to establish
that, if a court were to be presented with a
particular factual situation, the court would find
that the plaintiff's rights had been violated. Caron
v. Silvia, 32 Mass. App. Ct. 271, 273 (1992), citing
Hall v. Ochs, 817 F.2d 920, 925 (1st Cir. 1987). The
contours of Ms. Nelson’s right to be free of such
secret and unreasonable electronic surveillance was,
in June of 1995, “sufficiently clear that a reasonable
official [in the defendants’ position] would
understand that what he is doing violates that right.”
Anderson v. Creighton, 483 U.S. 635, 640 (1987).
In Poe v. Leonard, 282 F.3d 123 (2
nd
Cir. 2002),
the court addressed a closely analogous claim of
qualified immunity and unequivocally rejected it. In
Poe, the plaintiff was secretly videotaped by a state
police officer at a police training center in a state
of undress similar to that of Ms. Nelson in this case.
Id. at 129. Finding that such conduct was a violation
of both the Fourth Amendment and the right of privacy
protected by the substantive due process guarantee of
the Fourteenth Amendment, the court concluded that, in
1993, it was clearly established that a police officer
could not view, photograph, videotape or otherwise
record another person’s partially unclothed body
without that person’s consent. Id. at 138-139.
Although the police officer in Poe was not engaged in
a legitimate investigation activity when he videotaped
the plaintiff, the court’s rejection of his claim of
qualified immunity turned on what the police officer
should have known about the plaintiff’s clearly
established and reasonable expectation of privacy.
Id. For the same reasons, this Court should likewise
reject that defense in this case as claimed by
defendants Bishop, Pray, Fuller, O’Connell and Young.
12
12 The trial court did not separately discuss the
plaintiff’s claim that defendants Harrington, Cahill
and Bishop are liable under 42 U.S.C. § 1983 for the
violation of the plaintiffs’ constitutional rights
based on their failure to train and supervise their
employees. As no other basis for the dismissal of
this claim appears on the record, the trial court
presumably believed that it was unnecessary to address
the claim in light of its ruling that the right
asserted by the plaintiff was not clearly established.
Should this Court determine that the trial court’s
ruling on qualified immunity was erroneous, plaintiff
submits that reversal of the dismissal of the claims
against defendants Harrington, Cahill and Bishop would
also be required.
III. The Individual Defendants Do Not Have Common Law
Immunity From The Plaintiff’s Claim For Invasion Of
Privacy Under G. L. C. 214, § 1B, Because Neither The
Prolonged Secret Videotaping Of The Plaintiff’s
Private Activities At Her Workplace Nor The Viewing Of
The Tapes By The Defendants Were “Discretionary Acts.”
Directly addressing the issue of the liability of
public employees for an invasion of privacy claim as
raised by the defendants herein, the court in Spring
v. Geriatric Authy. of Holyoke, 394 Mass. at 286 and
n. 9, held that, by operation of the Massachusetts
Torts Claim Act (“MTCA”) G. L. c. 258, § 10(c), public
employers, but not their employees, are immunized from
suit for intentional torts such as invasion of
privacy: “While public employers, like the Authority,
may not be held liable for intentional torts committed
by their employees, the employees may be personally
liable for any harm they have caused.”
13
Despite this,
the trial court ruled that the individual defendants
were shielded from liability for invasion of privacy
under G. L. c. 214, § 1B by “common law immunity”
13Accord Howcroft v. City of Peabody, 51 Mass. App.
Ct. 573, 596 (2001)(claims for intentional infliction
of emotional distress against individual public
employees “are not barred by governmental immunity.”);
Breault v. Chairman of the Bd. of Fire Commrs. of
Springfield, 401 Mass. 26, 35 (1987)(the MTCA
“withheld immunity from public employees...where the
acts complained of were ‘intentional,’ as opposed to
negligent”).
under Gildea v. Ellershaw, 363 Mass. 800, 820 (1973).
The trial court failed to recognize the extent to
which Gildea’s expansive definition of immunity had
been narrowed by the legislature in the MTCA and by
more recent decisions of the Supreme Judicial Court.
While preserving the technical distinction between
discretionary and ministerial acts for purposes of
liability for intentional acts, the court in Breault,
supra, held that an individual public official was not
immune from liability based on his decision to
condition reinstatement of a firefighter on waiver of
the right to bring any claim against the city or its
fire department, as that decision was not a
discretionary function. The court noted that the
“common law slate” for the immunity of public
employees had been “wiped clean” by the passage of the
MTCA, and its specific provisions for the liability of
public employees for intentional torts, the
indemnification of employees by the Commonwealth for
such acts, and a new, narrower exemption from
liability for public employers for discretionary acts
(under G. L. c. 258, § 10[b]). Breault, 401 Mass. at
35-38.
The limitation of common law immunity for
discretionary acts implicit in Breault has been
explicitly imposed in cases interpreting parallel
language of the MTCA exempting discretionary
functions. See, e.g., Harry Stoller & Co. v. Lowell,
412 Mass. 139 (1992). Those cases provide a useful
benchmark for consideration of what acts are
“discretionary,” for purposes of applying immunity to
them. Because “[a]ll decisions involve some
discretion,... the Supreme Judicial Court has narrowly
interpreted the rule to provide ‘immunity only for
discretionary conduct that involves policy making or
planning.’” Ku v. Town of Framingham, 62 Mass. App.
Ct. 271, 277 (2004). Accord Harry Stoller, 412 Mass.
at 141.
14
The defendants’ decisions concerning where to
place the hidden video camera, what areas of the SBDC
to include in the camera’s field of view, whether to
use the timer mechanism on the VCR to limit the hours
of taping, and whether to continue the taping for a
period of between 2 - 4 months were not the kind of
14 Duarte v. Healy, 405 Mass. 43, 49-51 (1989), is not
to the contrary. Duarte, which was decided three
years prior to Harry Stoller, never discussed the
MTCA, and, in any event, the individual defendants
were both been engaged in discretionary functions on a
policy-making level. Id. at 50-51.
discretionary decisions to which immunity applies.
Under Harry Stoller, in order for discretionary
decisions to provide immunity, they must involve a
“‘high degree of discretion and judgment involved in
weighing alternatives and making choices with respect
to public policy and planning,’ as opposed to conduct
that consists of ‘the carrying out of previously
established policies or plans.’ Whitney v. Worcester,
[373 Mass.] at 218.” Ku, 62 Mass. App. Ct. at 277.
Many decisions, similar to the ones made by
defendants Pray, Fuller, O’Connell and Young in this
case, made by public employees in carrying out various
policies and plans, have been held not to be
discretionary functions which would confer immunity.
15
15 See, e.g., Harry Stoller, 412 Mass. at 145-146
(firefighters’ decision not to use a building’s
sprinkler system); Irwin v. Ware, 392 Mass. 745, 753
(1984)(police officer’s decision as to whether to
remove a drunken motorist from the roadway); Carleton
v. Town of Framingham, 418 Mass. 623, 626-627 (1994)
(same); Kelley v. Rossi, 395 Mass. 659, 665 (1985)
(doctor’s decision on how to treat a patient in an
emergency room); Dobos v. Driscoll, 404 Mass. 634,
652-653 (1989)(decisions by state police officials
concerning the implementation of disciplinary policies
for a state trooper); A.L. v. Commonwealth, 402 Mass.
234, 245-246 (1988)(probation officer’s decisions on
monitoring probationer’s compliance with probation
terms); Alter v. Newton, 35 Mass. App. Ct. 142, 144-
148 (1993)(decisions concerning the design and
construction of school athletic field fence and
failure to warn students of danger in that area);
These decisions confirm the reality that although many
ministerial functions require the exercise of
discretionary choices, those choices do not transform
the conduct from ministerial to the discretionary
character which would entitle the government actor to
immunity. Such decisions, like the ones made by
defendants Pray, Fuller, O’Connell and Young in this
case, are simply not an integral part of governmental
policy making or planning so that it is necessary to
confer immunity for the consequences of those choices.
Thus, even in the area of law enforcement, where
the court has noted that “[t]he decisions of law
enforcement officers regarding whether, when, how, and
whom to investigate, and whether and when to seek
warrants for arrest are based on considerations of,
and necessarily affect, public policy,” the law
“defines the outer bounds of” these decisions, and the
court has “recognize[d], of course, that certain
aspects of the investigatory process may not be
characterized as discretionary for purposes of the
discretionary functions exception.” Sena v.
Commonwealth, 417 Mass. 250, 256 (1994).
Serrell v. Franklin County, 47 Mass. App. Ct. 400,
402-403 (1999)(decisions by correctional officers on
how to subdue an inmate).
In a decision rendered only five months after
Sena, the court further clarified the limits of the
discretionary functions exception. In Horta v.
Sullivan, 418 Mass. 615, 621-622 (1994), the court
held that the discretionary decision of a police
officer to begin and continue high-speed pursuit of a
vehicle did not involve policy making or planning, for
purposes of immunity. The court analyzed the issue
thusly,
The question whether a governmental actor's
conduct involves discretion of the planning
or policy-making type must be narrowly
focused on the allegedly negligent conduct,
not on whether the actor's conduct is part
of some broader governmental policy
Id. at 621.
The decisions made (in various combinations) by
defendants Pray, Fuller, O’Connell and Young about
where to place a hidden camera in the Center (so as to
tape the whole office and not just the front door),
whether or not to use the timer mechanism (to limit
the videotaping to the evening hours or to tape 24
hours a day), to whom the videotapes would be
available (Fuller, O’Connell, Pray, Young, and
possibly Cahill), whether or not to warn Ms. Nelson
after seeing that the videotapes were capturing some
of her obviously private activities, and how long to
continue the secret videotaping (between 2 - 4 months)
were, like the decisions of the firefighters in
Stoller and the police officer in Horta, ad hoc
decisions, based on the situation confronting them,
not on broader law enforcement objectives which
involved considerations of governmental policy or
planning. “Such decisions have no close nexus to
policy making or planning and do not ‘involve’ it.”
Horta, 418 Mass. at 622. It was these actions and
decisions which directly lead to the invasion of Ms.
Nelson’s right to privacy, not the initial decision to
investigate possible illegal entries into the Center
or even the decision to use a hidden video camera.
16
As such, these particular defendants were not engaged
in discretionary functions such that they are entitled
to be covered with the cloak of immunity for their
intentional tortious acts in carrying out the decision
to investigate possible illegal activity at the SBDC.
16 Indeed, if the hidden camera had been focused
solely on the front door of the Center and been set to
tape only after regular business hours, Ms. Nelson
would not now be before this Court.
If the trial court’s analysis of the common law
immunity of the individual defendants for a violation
of the Privacy Act, G. L. 214, § 1B, is allowed to
stand, it would mean that both a public employer like
the College and its public employees would be
immunized from liability for intentionally violating
the rights of a citizen, but not for negligently doing
so! The College would be immunized for the
intentional acts of its employees (by G. L. c. 258, §
10[c]), but not their negligent acts, and the
employees would be immunized in almost all instances
by the “discretionary acts done in good faith”
definition contained in Gildea, because, as pointed
out in Harry Stoller, “[a]lmost all conduct involves
some discretion, if only concerning minor details.”
412 Mass. at 141. If intentional conduct were to be
immunized from liability simply because it has some
element of discretion, common law immunity would
substantially undermine the remedial purpose of
statutes such as G. L. c. 214, § 1B. Cf. Breault, 401
Mass. at 35.
IV. The Negligent Failure Of The Supervisory
Employees Of Salem State College To Provide
Appropriate Training And Supervision Concerning Secret
Electronic Surveillance Is Actionable Under G. L. C.
258, As Taking Measures Necessary To Prevent A
Constitutional Violation Is Not A Discretionary
Function.
The College is liable for its negligent failure
to properly train and supervise its employees with
respect to the constitutionally permissible use of
covert video surveillance, and such a claim is not
barred by the “discretionary function” exemption of G.
L. c. 258, § 10(b).
17
Prior to June, 1995, President Harrington, Vice-
President Cahill and Dean Bishop, the College
administrators, knew that the College had used its
video surveillance equipment to conduct covert
videotaping on the campus. App. II, p. 9 ¶¶ 27 and
48. President Harrington believed that she and V-P
Cahill should have reviewed and approved or vetoed any
covert use of such equipment on campus. App. II, p. 9
¶¶ 51 and 52. Dean Bishop, who supervised defendant
Young, actively participated in the decision to place
the hidden video camera at the Center in June, 1995.
App. II, p. 9 ¶¶ 19 and 27.
Despite this knowledge and despite the clearly
17 Under this statute, the College cannot be held
liable for “any claim based upon the exercise or
performance or the failure to exercise or perform a
discretionary function or duty on the part of a public
employer or public employee, acting within the scope
of his office or employment, whether or not the
discretion involved is abused.”
established recognition of the threat posed to the
constitutionally protected rights of citizens by the
improper use of such electronic surveillance equipment
(see, e.g., the 1959 preamble to G. L. c. 272, § 99),
none of these defendants had developed any policies
requiring any College administrator, other than police
chief Brian Pray, to give prior approval for or to
monitor the use of secret video surveillance on the
campus.
18
App. II, p. 9 ¶ 49.
The sole reason offered by the defendants for the
lack of policies which would safeguard the privacy
rights of individuals who might be subjected to covert
video surveillance on the College campus was President
Harrington’s self-admitted inexperience, lack of
knowledge and naivete. Id. And despite the knowledge
of the prior use of covert video surveillance on the
campus by the college police force, and the knowledge
that Chief Pray was the only supervisor required to
approve its use, none of those defendants ever
required or provided training for the College police
in the appropriate use of such equipment with regard
to protecting people’s constitutional and statutory
18They did in fact institute such policies in October,
1995, after the secret videotaping of Ms. Nelson. See
App. II p. 9 ¶ 53.
rights to privacy. App. II, p. 9 ¶¶ 55 and 56. Even
if the College’s administrators lacked actual
knowledge of censurable conduct, they may be liable
for the foreseeable consequences of such conduct if
they would have known of it but for “deliberate
indifference or willful blindness....” Maldonado-Denis
v. Castillo-Rodriguez, 23 F.3d 576, 582 (1
st
Cir.
1994). Accord Lipsett v. University of Puerto Rico,
864 F.2d 881, 902 (1
st
Cir. 1988)(once a supervisor has
actual or constructive knowledge of potential
constitutional violations and fails to take steps to
prevent them, this can amount to deliberate
indifference which will impose liability).
The College had a non-discretionary duty to
safeguard the constitutional and statutory privacy
rights of its students and employees by training and
supervising its employees with regard to the
limitations placed upon them under the Fourth
Amendment, Article 14 and the Privacy Act, G. L. c.
214, § 1B. The College and its supervisory employees
negligently failed to administer any such training or
supervision. See App. I, p. 18 ¶ 56. The supervisory
employees of the College had no discretion as to
whether or not they should have provided such
training, as a reasonably competent public official is
required to know the law governing his conduct. See
Harlow v. Fitzgerald, 457 U.S. 800, 818-819 (1982);
Wood v. Strickland, 420 U.S. 308, 321-322 (1975).
For individual College employees to know how
their conduct in investigating a possible crime is
prescribed so that they act within the bounds of the
law, see Sena v. Commonwealth, 417 Mass. at 256, they
must receive proper and adequate training and
supervision from their public employer concerning the
laws which govern that conduct. It can be presumed
that had adequate (or even any) training and
supervision on Fourth Amendment and privacy issues
been provided to the employees of the College (which
it was not, see App. II, p. 9 ¶¶ 55 and 56), the
College’s employees would not have engaged in the
invasive and unreasonable actions which violated Ms.
Nelson’s rights. As there was no discretion on the
part of the College as to whether or not to provide
proper and adequate training and supervision on these
constitutional issues, the plaintiff’s negligence
claim against the College for its failure to do so is
not barred by the discretionary function exemption of
G. L. c. 258, § 10(b).
CONCLUSION
Gail Nelson had an objectively reasonable
expectation of privacy against being secretly
videotaped when she engaged in private activities in
private areas at her workplace during time periods
when she was alone or the Center was closed to the
public. The defendants’ secret videotaping of her
activities was an unreasonable search in violation of
her privacy rights protected by the Fourth Amendment
and was an unreasonable invasion of her privacy in
violation of G. L. c. 214, § 1B. In addition there
remain significant disputes of material fact which
prohibit granting summary judgment to the defendants
on these claims.
As Ms. Nelson’s privacy rights not to be secretly
videotaped at her work for a period of between 2-4
months were clearly established in 1995, none of the
individual defendants are entitled to qualified
immunity under 42 U.S.C. § 1983 for their conduct.
Furthermore, defendants Pray, Young, O’Connell and
Fuller are not entitled to common law immunity for
their intentional acts in violation of Ms. Nelson’s
right to privacy under G. L. c. 214, § 1B. Finally,
the College is not entitled to immunity for its
negligent failure to properly train and supervise the
individual defendants under the discretionary function
exemption of G. L. c. 258, § 10(b).
WHEREFORE, Ms. Nelson respectfully requests this
Court to vacate the trial court’s judgment in favor of
the defendants and to remand this case for trial in
the Superior Court.
Respectfully submitted,
Plaintiff/Appellant
Gail Nelson
_______________________
Jeffrey M. Feuer
BBO # 546368
Lee D. Goldstein
BBO #200180A
Goldstein and Feuer
678 Massachusetts Avenue
Cambridge, MA 02139
(617) 492-8473
John Reinstein
BBO #416120
American Civil Liberties
Union of Massachusetts
99 Chauncy Street
Boston, MA 02111
(617) 482-3170
Attorneys for Appellant Gail
Nelson
Certificate of Service
I, Jeffrey M. Feuer, under the pains and penalties of perjury hereby certify
that a true copy of the Brief of Appellant Gail Nelson was served upon David R.
Kerrigan, Esq., Assistant Attorney General, Government Bureau/Trial Division,
Office of the Attorney General, One Ashburton Place, Boston, MA 02108-1598,
who represents all the defendants, by hand delivery on January 18, 2005.
Jeffrey M. Feuer