Entrance
Z
one A
4
3
14
6
1
0
11
9
8
7
13
16
15
17
18
23
24
22
29
Zone B
Stairs and escalators
u
p to Departures
Stairs and escalators
up to Departures
Stairs and escalators
u
p to Departures
S
tairs and escalators
up to Departures
Stairs and escalators
up to Departures
Escalators up
to Departures
E
scalators up to
Departures
2
1
5
5
1
2
5
19
2
1
20
25
Z
one C
Zone D
Z
one E
Zone F
Zone G
Entrance
Entrance
E
ntrance
Entrance
E
ntrance
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HeathrowT3 01/09 ©2009 BAA Limited. Published: January 2009.
Public areas
Terminal 3 - Check-in
Ground floor
Services
Accessible toilet
Bureau de change
Check-in
Information
Left luggage
Lift
Restaurant/Café/Pub
Telephone
Ticket sales
Toilet men
Toilet women
1 Virgin ticket desk
2 American Airlines ticket desk
3 Cathay Pacific ticket office
4 Gulf Air ticket office
5 Airline ticket desk
6 Ticket office
7 Turkish Airlines ticket office
8 Jet Airways & Thai Airways
ticket office
9 Travelex bureau de change
10 BAA information desk
11 Special Assistance
12 HM Customs Desk - Commercial exports
13 VAT returns
15 Excess baggage/left luggage
16 Singapore Airlines ticket office
17 Malaysian Airlines ticket office
18 Qatar Airways ticket office
19 Iranair & Iberia Customer Services
20 Iberia unaccompanied minors
21 Air India
22 BA ticket office
23 PIA & Caribbean ticket office
24 BA unaccompanied minors
25 Reserved seating
14 Costa Coffee
Shopping & restaurants
Accessible toilet
Babycare
Baggage enquiries
Baggage reclaim
Bureau de change
Car hire
Cash machines
Drinking water
Facilities for the hard of hearing
Information
Left luggage
Lift
Meeting point/MeetMe service
Restaurant/Café/Pub
Telephone
Toilet men
Toilet women
Wireless hotspot
5 Voyager Entertainment
6 British Hotel Reservation
Centre (BHRC) and
Shop & Collect
7 BAA information desk
8 Travelex bureau de change
12 MeetMe service
13 National/Alamo car hire
14 Hertz car hire
15 Avis car hire
16 Europcar car hire
17 Enterprise car hire
18 Budget car hire
19 Dot2Dot
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HeathrowT3 01/09 ©2009 BAA Limited. Published: January 2009.
Stairs and escalators to
Terminals 1, 2, 4 & 5
(4 & 5 by train) and
Central bus station
34
33
32
31
11
37
38
39
40
E
ntrance
Entrance
Entrance
Entrance
Entrance
Smoking area
Coach waiting lounge
and Taxi Rank
4
3
13
6
10
9
8
7
12
1
5
14
16
17
1
8
2
1
3
4
7
8
9
10
12
11
20
21
25
24
23
26
27
35
30
29
22
1
2
4
5
6
7
8
9
10
11
3
36
19
18
15
14
22
16
17
13
5
28
28
6
5
5
5
1
9
Zone C
Zone D
Zone E
Z
one F
Z
one G
DO NOT USE
T
o check-in
20 Excess baggage/left luggage
21 Travelex bureau de change
22 American Express bureau de change
23 Virgin Upper Class Limo Service
24 British Hotel Reservation Centre (BHRC)
25 Airline baggage desk
26 UK immigration service
29 Star Alliance baggage office
30 American Airlines baggage office
31 Special Assistance
32 JAL baggage desk
33 Alitalia baggage desk
34 Saudi Arabian baggage desk
35 Virgin baggage desk
36 Aviance baggage desk
37 Travelex bureau de change
38 Global baggage desk
39 Cathay Pacific baggage desk
40 British Airways baggage desk
Services
Public areas
Passenger areas
Terminal 3 - Arrivals
1 The Globe Freehouse
2 Bite
3 Baskin-Robbins
4 Millie’s Cookies
9 WHSmith
10 Boots
11 AMT Coffee
27 Marks & Spencer Simply Food
28 World Duty Free
Shopping & restaurants
Ground floor
6
Down to
Check-In
9
1
4
3
2
5
1
2
2
3
4
5
7
8
22
23
24
25
26
27
28
29
4
32
31
31
18
17
12
11
10
9
16
20
21
15
14
1
3
34
33
Transfer
ticketing area
Fast track
entrance
30
6
8
7
10
11
12
13
14
4
To car park
15
16
17
25
26
19
19
18
Through to shopping,
eating and gates
after security
Babycare
Bureau de change
Cash machines
Lift
Postbox
Restaurant/Café/Pub
Telephone
Toilet men
Toilet women
Wireless hotspot
4 Internet
6 Cash machines
7 Special Assistance
8 Travelex bureau de change
14 American Express bureau de change
and Cash machine
18 Voyager Entertainment
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HeathrowT3 01/09 ©2009 BAA Limited. Published: January 2009.
Services
Public areas
Passenger areas
Terminal 3 - Departures (public area)
1 Pontis
2 The Three Bells
3 Pret A Manger
5 WHSmith
9 Krispy Kreme
10 Le Collezioni
11 Rolling Luggage
12 WHS Stationery
13 Glorious Britain
15 Bagel Street
16 Costa
17 Boots
19 JD Sports
First floor
Shopping & restaurants
6
Down to
Check-In
9
5
1
1
2
2
3
4
5
7
8
22
23
24
25
26
27
28
29
53
52
51
48
47
46
45
44
50
42
41
40
39
38
37
43
32
35
31
31
18
17
12
11
10
9
9
3
99
100
94
16
20
21
15
14
13
34
33
36
Transfer
ticketing area
Fast track
entrance
30
54
55
10
6
8
7
10
11
12
13
14
4
15
16
17
25
26
19
49
From
departures
after security
To Gates 13-22
Airline lounges
To Gates 1-11
Caffè Italia
To Gates 23-42
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HeathrowT3 01/09 ©2009 BAA Limited. Published: January 2009.
Accessible toilet
Airline lounge
Babycare
Bureau de change
Cash machines
Lift
Postbox
Prayer room
Restaurant/Café/Pub
Security
Shower
Telephone
Ticket sales
Toilet men
Toilet women
Wireless hotspot
2 VAT returns
3 Travelex bureau
de change
30 American Express
bureau de change
49 Multi faith prayer area
54 Family changing
room & showers
55 Special Assistance
Services
Passenger areas
Terminal 3 - Departures (passenger area)
1 World Duty Free
4 Glorious Britain
5 Reiss
6 WHSmith
7 EAT.
8 Sunglass Hut
9 TGI Friday’s
10 Thomas Pink
11 Chanel
12 Caviar House and
Prunier Seafood Bar
13 MAC
14 Jo Malone
15 Tods
16 Paul Smith
17 Dior
18 Bagel Street
19 Tumi / Rolling Luggage
20 Tie Rack
21 Kurt Geiger
22 Hamleys
23 HMV
24 Boots
25 Starbucks
26 O’Neill’s
27 Yo! Sushi
28 Dixons Tax Free
29 WHSmith
31 Caffé Italia
32 Borders
(closing April 1st 2009)
33 Bvlgari
34 Armani
35 Bally
(closing March 31st 2009)
36 Caviar House and Prunier
37 Gucci
38 Hermès
39 Salvatore Ferragarmo
40 Mappin & Webb
41 Smythson of Bond Street
42 Brasserie Chéz Gerard
43 Rhubarb
44 Dunhill
45 Cartier
46 Ermenegildo Zegna
47 Versace
48 Mont Blanc
50 Burberry
51 Harrods
52 Mulberry
53 World Duty Free
Shopping & restaurants
Fir st floor
