CMP-20 mk1 mk2 User Manual 1.00E.indd

MOBILE THERMAL PRINTER

MODEL CMP-20, CMP-20II series

User’s Manual

WEEE MARK

If you want to dispose of this product, do not mix it with general

household waste. There is a separate collection systems for used

electronics products in accordance with legislation under the

WEEE Directive (Directive 2002/96/EC) and is effective only within

European Union.

Wenn Sie dieses Produkt entsorgen wollen, dann tun Sie dies

bitte nicht zusammen mit dem Haushaltsmüll. Es gibt im Rahmen

der WEEE-Direktive innerhalb der Europäischen Union (Direktive

2002/96/EC) gesetzliche Bestimmungen für separate Sammelsysteme für

gebrauchte elektronische Geräte und Produkte.

Si vous souhaitez vous débarrasser de cet appareil, ne le mettez pas à la poubelle

avec vos ordures ménagères. Il existe un système de récupération distinct pour les

vieux appareils électroniques conformément à la législation WEEE sur le recyclage

des déchets des équipements électriques et électroniques (Directive 2002/96/EC)

qui est uniquement valable dans les pays de l’Union européenne.

Если вы хотите избавиться от этого продукта, не смешивайте его с

обычными бытовыми отходами. Существуют отдельные системы сбора

использованных электронных изделий в соответствии с законодательством

в соответствии с Директивой WEEE (Директива 2002/96 / EC) и эффективны

только в рамках Европейского Союза.

FCC Compliance Statement for American Users

This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause interference to radio or television

reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Use shielded cables to connect this device to computers. Any changes or

modiﬁ cations not expressly approved by the grantee of this device could void the user’s

authority to operate the equipment.

Declaration of Conformity

The CMP-20 series conforms to the following Standards:

The Low Voltage Directive 2006/95/EC, the EC/R&TTE Directive, the RoHS

Directive 2002/95/EC, and the WEEE Directive 2002/96/EC.

LVD : EN60950-1

EC/R&TTE: EN55022 Class B

EN301 489-1

EN301 489-17

EN300 328

EN55024

The CMP-20II series conforms to the following Standards:

The Low Voltage Directive 2014/35/EU, the EMC Directive 2014/30/EC, the

R&TTE Directive 1999/5/EC (till 2017/6/12), the RE Directive 2014/53/EU (on/after

2017/6/13) and the RoHS Directive 2002/95/EC.

LVD : EN60950-1 R&TTE/RE: EN300 328

EMC: EN55032 Class B EN301 489-1

EN55024 EN301 489-17

EN 61000-3-2 EN301 893

EN 61000-3-3 EN300 440-1

EN300 440-2

EMI Compliance Statement for Canadian Users

• This Class B digital apparatus complies with Canadian ICES-003.

• Cet appareil numérique de la classe B est conforme

à la norme NMB-003 du Canada.

• Before using this product, be sure to read through this manual. After having read

this manual, keep it in a safe, readily accessible place for future reference.

• The information contained herein is subject to change without prior notice.

• Reproduction or transfer of part or all of this document in any means is prohibited

without permission from CITIZEN SYSTEMS.

• Note that CITIZEN SYSTEMS is not responsible for any operation results

regardless of missing, error, or misprinting in this manual.

• Note that CITIZEN SYSTEMS is not responsible for any trouble caused as a result of

using options or consumables that are not speciﬁ ed in this manual.

• Except explained elsewhere in this manual, do not attempt to service,

disassemble or repair this product.

• Note that CITIZEN SYSTEMS is not responsible for any damage attributable to

incorrect operation/handling or improper operating environments which are not

speciﬁ ed in this manual.

• Due to the nature of thermal paper, printed data should be considered for temporary

use, not stored for a long period or permanently. Please note that CITIZEN

SYSTEMS is not responsible for damage or lost proﬁ t resulting from the loss of data

caused by accidents, repairs, tests or other occurrence.

• If you ﬁ nd loss of information, error, or uncertain matter, please contact your

CITIZEN SYSTEMS dealer.

• If you ﬁ nd any disordered or missing page (s), contact you CITIZEN SYSTEMS

dealer for replacement.

GENERAL PRECAUTIONS

• iPad, iPhone, iPod, iPod touch, and Mac OS are trademarks of Apple Inc., registered in the U.S.

and other countries.

• “Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory

has been designed to connect speciﬁ cally to iPod, iPhone, or iPad, respectively, and has been

certiﬁ ed by the developer to meet Apple performance standards.

Apple is not responsible for the operation of this device or its compliance with safety and

regulatory standards. Please note that the use of this accessory with iPod, iPhone or iPad may

affect wireless performance.

• ESC/POS is a registered trademark of Seiko Epson Corporation.

• Bluetooth is a registered trademark of Bluetooth SIG, Inc.

• Windows is a trade mark of Microsoft Corporation in the United States and/or other countries.

• Android is a registered trademark of Google Inc.

• Company names and product names in this manual are trademarks or registered trademarks of

relevant companies

• CITIZEN is a registered trademark of Citizen Watch Co., Japan

SAFETY PRECAUTIONS

What the Icons Mean

Precautions and notices necessary to follow for preventing hazards to the user or

other person or their properties are deﬁ ned as shown below. Hazards and degrees

of damage that may be caused by ignoring the instructions are categorized as shown

below. Please be familiar with the content of these deﬁ nitions before reading this

manual.

DANGER

Indicates the case that may result in

death or serious injury.

WARNING

This symbol indicates that using the

product improperly in defiance of this

symbol may result in death or serious

injury.

CAUTION

This symbol indicates that using the

product improperly in defiance of this

symbol may result in injury or damage

to properties.

Deﬁ nition of the icons

This symbol indicates the hazard that needs precautions.

This symbol indicates prohibited actions.

This symbol indicates mandatory actions.

Precautions in Handling Printer

WARNING

If the product continues to be used when heat or smoke is

generated or an abnormal odor is produced, a ﬁ re may occur.

Immediately turn the printer power off, and carefully but quickly

remove the battery, then contact our service agent.

If any foreign matter (metal tip, water, liquid) enters the product,

immediately turn the printer power OFF, and carefully but quickly

remove the battery, then contact our service agent. Ignoring this

instruction may result in a ﬁ re.

CAUTION

This equipment is not suitable for use in locations where children

are likely to be present.

Do not place the printer on a shaky table or other unbalanced

place. The printer may drop or fall resulting in injury.

Avoid using or storing in the following place. Damage to printer

may be caused.

• In a car parked in a sunny place, a place exposed to direct sunlight,

near heat generating equipment, or the like.

• A place where temperature or humidity is excessively high or low, or

its change is radical.

• A dusty place.

• A place likely to get a splash of water or liquid.

Avoid dropping, impacting or vibrating the printer otherwise

damage may be caused.

Avoid entry of foreign material. Otherwise, fault may occur.

Do not use volatile liquid (thinner, benzine, etc.) or wet cloth when

cleaning the printer. Deterioration or discoloration may occur. Use

a dry, soft cloth for cleaning.

Do not move the printer or give any shock or vibration to it while

the printer is in operation or in standby operation. The printer

power may be disconnected and the print data may be lost.

Precautions on Using Printer

WARNING

Do not touch the print head or paper cutter while replacing print

paper. Heated print head may cause burn. The cutter may cause

injury to the hand.

CAUTION

Use of print paper other than speciﬁ ed may result in not only

deteriorated print quality but shortened life of print head (printing

portion).

Do not tap or rub the print head with edged or hard material.

When condensation is present on the print head, dry it completely

before printing. Printing with condensation may damage the print

head.

Precaution on Overheating

CAUTION

To prevent the motor from overheating, continuous printing (or

feeding) of the printer should be 1.5 m or less in print length. After

printing for this distance we recommend a pause of at least 30

seconds for cooling.

Precautions on Using Battery

DANGER

Leaked liquid from the battery may result in loss of eyesight if it

enters the eye. Immediately wash eyes with fresh water and get

medical care.

If liquid from the battery is ingested, immediately seek medical

attention.

Keep the following in mind when handling battery.

Otherwise, liquid leakage, heat generation, and explosion may

result.

• Do not throw battery into ﬁ re or do not apply heat.

• Do not peel or scratch the external battery casing.

• Soldering is prohibited.

• Do not give strong shock to battery or throw it away.

• Do not short-circuit the positive and negative terminals with a metal

such as metal wire.

Never disassemble or modify battery. Otherwise, liquid leakage,

heat generation, or explosion may occur.

WARNING

If battery liquid attaches to skin or cloth, immediately wash it out

with fresh water. Otherwise, skin disorder may be caused.

CAUTION

Risk of explosion if battery is replaced by an incorrect type.

Dispose of used batteries according to the instructions.

Use only the approved external charger or charge the battery

within the printer.

Never use another charger or one that looks to be similar.

CAUTION

Do not dip battery in water or sea water. Wet battery may generate

heat or may be subject to corrosion.

Do not use or leave battery at high temperature. Using or leaving

battery in a place of high temperature may result in liquid leakage,

deteriorated performance, or shortened lifetime.

Keep battery beyond the reach of a baby or child. Pay attention not

to let a child take out the battery.

If the battery is used for the ﬁ rst time, be sure to charge it completely

before use.

If any abnormality is found while the battery is in use, stop the

operation and carry the battery in local sales agent.

The battery in the printer is shipped partially charged. Please fully

charge the battery prior to using the printer.

Precautions on Installing New Paper

CAUTION

Before printing, conﬁ rm that print paper is set straight forward at the

exit from the print (thermal) head. Skewed setting may result in paper

jamming.

To prevent skewed insertion of paper, use the following form for

the end of paper.

NGOK

Precautions on Using Thermal Paper

CAUTION

Print density may change with different kind of paper and

atmosphere temperature.

Observe the following when using thermal paper. Thermal paper

is not resistant to discoloration, deterioration in quality, and thin

printing.

• Do not leave printed thermal paper exposed to light for a long time.

• Avoid exposure to high temperature, humidity, liquid, or sunlight.

• When keeping the printer thermal paper on a board, do not use

paste, adhesive, or adhesive tape containing volatile organic

solvent.

• For long-time storage, use thermal paper of high storage type or

copy it with plain paper copier.

• Avoid contact with a ﬁ lm of vinyl chloride for a long time.

• Avoid using ammonia. Do not put thermal paper near the paper

copied by use of ammonia.

• Avoid putting sweat or grease from your hands on the surface

(printed or to be printed) of thermal paper.

• Store thermal paper in a dark place with average temperature below

25°C and relative humidity below 65% .

Using print paper with a thickness outside the recommended range

may cause improper print quality.

Precautions on Using Special Serial Cable

WARNING

With one side of the connector connected to this product, do not

touch the metal part of the other connector.

CAUTION

Static electricity may cause breakdown of internal circuit of this

product.

Do not leave this product with a cable wound around it for a long

time. Disconnection or discoloration may result.

Plugging and unplugging the contactor shall be done securely in

the correct direction.

Precautions on Using Charger

CAUTION

Do not use the product at a voltage and frequency other than

speciﬁ ed.

Do not use Charger other than speciﬁ ed.

Before use, conﬁ rm that the power receptacle has sufﬁ cient

capacity.

Do not connect to the power receptacle where multiple connections

are used.

Do not step on, tap, or put any object, on the cable of the Charger.

Before connecting or disconnecting Charger, turn the printer power

OFF. Do the operation securely.

THE TABLE OF CONTENTS

1. GENERAL OUTLINE ...........................................13

1.1 Features ..........................................................................13

1.2 Unpacking ......................................................................14

1.3 Model Classiﬁ cations .....................................................16

1.4 Basic Speciﬁ cations .......................................................17

EXPLANATION OF PRINTER PARTS ..................................... 19

2.1 Printer Appearance ........................................................19

2.2 Operation Panel .............................................................21

3. OPERATION ........................................................23

3.1 Setting/Replacing the paper roll .....................................23

3.2 Installing Belt Clip ...........................................................24

3.3 Installing & Using Battery ...............................................25

3.4 Charging the Battery ......................................................26

3.5

Removing Battery (with Belt Clip) ....................................... 27

3.6 Wireless Communication ...............................................28

3.7 Interface Cable Connection ...........................................31

3.8 Self Test .........................................................................32

3.9

Optimizing the Media Detection Level (Sensor Calibration)

.............33

3.10

Power Save Mode, Auto Power Off ......................................... 34

4. Utility, Drivers and SDK .....................................35

4.1 Utility ...............................................................................35

1. GENERAL OUTLINE

The CMP-20 series of printers are compact, full featured portable line thermal printer,

which can be used in a large variety of job environments.

Bluetooth/WiFi communication with a PDA or similar device is useful for business

activities at the point of sale or service.

1.1 Features

Compact and Robust

High speed and low noise emission of the line thermal printing

Long-life printing head with high reliability

Easy paper-handling, owing to the paper-drop-in style

Lithium-ion rechargeable battery

3 LED to indicate battery status

Equipped with USB and serial port as standard

Built-in Bluetooth

Built-in WiFi (Wireless LAN)

Auto power save, Auto power off mode

Emulation of ESC/POS and CPCL / ZPLII available for CMP-20II

Automatic response to Bluetooth for iOS devices and other devices on CMP-20

SoftAP function enables Wi-Fi communication without Access Point on CMP-20II

Linked with host power-on via USB connection

1.2 Unpacking

Standard

Printer Battery

(CMP-BA20)

Belt Clip

Charger

(CMP-AD21US)

EC Plug

(CMP-21EPLUG)

Paper Roll CD-ROM Quick Start Guide

Option

Battery Cradle

(CMP-BC20)

Car Charger

(CMP-CC21)

Serial Cable

(CA20-S01)

Leather Case

(SC20-01)

Strap

(STP20-01)

USB Cable

(CA20-U01)

1.3 Model Classiﬁ cations

Classiﬁ ed by the following designation.

CMP-20 II BTi U

Destination

U : Americas / Europe

Interface

None

: USB and Serial

BT : USB, Serial and Bluetooth

BTi : USB, Serial and Bluetooth (MFi)

WF : USB, Serial and WiFi

Generation

None : Type 1

II : Type 2

1.4 Basic Speciﬁ cations

Printing Method Direct Thernal

Printing Speed 80 mm/sec

Print Width Max. 48 mm (384 dots)

Resolution 203 DPI x 203 DPI

Character ESC/POS FontA(12x24), FontB(9x17), Asian Font(KOR,

JPN,CHN_GB2312,CHN_BIG5), Codepages x 24,

International Characters x14

CPCL

(CMP-20II)

Resident Font Type 0/1/2/4/5/6/7, Size 0-7

Asian Font (24 x 24)

Resident TTF, Downloadable TTF

ZPL

(CMP-20II)

FontA~H, FontGS,Resident TTF(Font0), Downloadable TTF

Barcode ESC/POS 1D: EAN-8, EAN-13, Code39, ITF, UPC-A, UPC-E,

Codabar, Code93, Code128

2D: QR, PDF417

CPCL

(CMP-20II)

1D: LUPC-A(+2,+5), UPC-E(+2, +5), EAN13(+2, +5),

EAN8(+2,+5), Code39 etc. (CPCL)

2D: QR, PDF417, MicroPDF417, Maxicode, Datamatrix, Aztec,

TLC39, RSS14

ZPL

(CMP-20II)

1D : Code11, ITF, Code39, Planet, EAN-8, UPC-E,

Code93, Code128 etc. (ZPLII)

2D: QR, PDF417, MicroPDF417, Maxicode,

Datamatrix, Aztec, TLC39, RSS14

Emulation ESC/POS (CMP-20, CMP-20II)

CPCL, ZPLII (CMP-20II)

Input buffer 8K bytes (USB), 32K bytes (Others)

Sensor Reﬂ ective sensor (Paper end / Black mark)

Paper Paper type Thermal Paper

Width Max. 58 mm

Thickness 0.065 mm ~ 0.09 mm

Outside

Diameter

Max. 48 mm

Core Diameter 12.5 mm +/-0.5 mm

Reliability Thermal Printer

Head

50 km or 100,000,000 pulses

Battery Continuous Printing 80 min (350 m)

Standby for 30 hours

IP Rating IP42

Drop 1.5 m (to company standard)

Interface Standard Serial (RS-232C), USB

Optional Bluetooth or Wi-Fi

Battery

Charger

Input AC 100 ~ 240 V, 50/60 Hz

Output 8.4 V , 800 ~ 1400 mA

Battery Battery Type Li-ion

Output 7.4 V 1800 - 2000 mAh

Charging Time Approximately 150 min

External dimensions 93(W) x 138(D) x 62(H) mm

Weight 340 g (Without Battery) 440 g (With Battery)

Temperature Operation -10 to +50 °C

Storage -20 to +60 °C

Humidity Operation 30 to 80 %

Storage 10 to 85 %

Safety Standard. EMC UL, FCC Class B, CE mark

*1 This does not guarantee printing quality at low temperature.

EXPLANATION OF PRINTER PARTS

2.1 Printer Appearance

(1) Paper Cover

Set paper roll inside this cover.

(2) Manual Cutter (Tear Bar)

To cut the printed paper, gently pull the paper from the edge of the

paper at the angle so that paper ﬁ rmly contacts the serrated cutter.

(3) Power Button

Press and hold the Power button for approximately 3 seconds to turn

the printer power ON.

To turn OFF the printer, press and hold the Power button until the

Power LED gets off.

(4) Paper Cover Open Button (blue colour)

Press down to open the paper cover for replacing the paper roll.

(5) Paper Feed Button

Press once for 1 line paper feed.

Press down and hold for continuous paper feed to any required length.

(6) Control Panel

Refer to section 2.2 Operation Panel.

(7) DC jack

Connect Charger for recharging battery.

(8) Battery

Refer to section 3.3 Installing & Using Battery to 3.5 Removing Battery

(with Belt Clip).

(9) Belt Clip Hole

Refer to section 3.2 Installing Belt Clip.

(10) USB Port (Mini B connector)

For USB cable connection to host.

(11) Serial por t

For serial cable connection to host.

2.2 Operation Panel

Button/LED Name Function

Power

Button and

Power LED

When the printer is off, press this button for approximately 3 seconds

and it will turn on the power. When on, pressing the button will switch

off the printer.The power of the printer will turn on when the power of

a host connected via USB is turned on.

The "Power" LED lights when the power turns on and ﬂ ashes slowly

when a Bluetooth or wireless LAN connection is established.If

SoftAP is selected, Power LED always blinks.

It ﬂ ashes quickly while data is being received via Bluetooth or

wireless LAN.

Paper Feed

Button

Paper can be fed manually by pressing this button.

Additionally, a self-test can be produced - refer to “3.8” for self test

information.

Battery

Status LED

1. If all three of the “Batt“ LEDs are lit, the battery is fully charged.

2. If you can hear beeping sound and all lights are turned off, it

means that the battery is at the lowest level.

3. If the battery is not charged at all, the printer turns off

automatically.

Error LED

If the red light is turned on, it means no paper, paper cover open or

media detection error.

NOTE

1. The battery status LEDs give an indication of power remaining.

Actual run-time remaining will depend on many factors such as the contents of

the output, distance to the computer, etc.

2. When the battery level is very low, high density printing can result in the printer

switching off during printing resulting in possible loss of data.

3. OPERATION

3.1 Setting/Replacing the paper roll

(1) Press the Blue Paper Cover

Open button and lift the paper

cover.

(2) Place the paper roll as shown.

Make sure the paper is placed in

right direction.

(3) Pull a short length of paper out of

the printer and then press center

of the paper cover to close the

cover.

3.2 Installing Belt Clip

(1) Insert screw into belt clip.

(2) Tighten the screw with driver as

shown.

NOTE

The belt clip is included in the pack as a standard item but does not need to be

used or installed!

3.3 Installing & Using Battery

(1) Align battery hook as shown in the picture.

(2) Push the battery into the printer until it locks in place.

(3) To release or remove the battery, gently pull the release catch towards

the battery module and rotate the battery from the printer.

Hook

NOTE

1. As the battery is not charged at the time of your purchase, charge the battery

fully prior to using the printer.

(Batteries can be charged in the printer or optional external cradle.)

2. When used in low temperatures, the battery's operation time may decrease.

3. The full charge level for the battery will decrease with each discharge,

gradually decreasing the operation time of the battery as it is repeatedly used.

4. Even when the power is turned off, the printer battery will very gradually be

consumed.

5. If you will not be using the printer for a long period of time, remove the battery

from the printer.

6. Storing a battery with remaining charge for a long period of time may cause it

to degrade. Please drain the power from the battery completely before storing

it for long periods.

3.4 Charging the Battery

(1) Be sure that the printer is turned off and AC plug is correct one.

If AC plug is wrong, change the plug to correct one.

(2) Open the DC Jack cover by pulling on the rubber cover and insert DC

JACK into the printer.

(3) Plug the power code to electrical outlet.

(4) The Charge Indicator LED is on the AC Charger itself (not the printer)

and shows red or green according to the status.

NOTE

In case of a trouble while charging the battery, the charge is suspended with

charge LED blinking Red. Try unplugging and reconnecting charger, then charge

should resume. The charging is completed when the LED changes to solid

(continuous) green.

NOTE

1. Unless the exclusive charger is used provided by the manufacturer, the printer

can be damaged, and the manufacturer is not liable for the consequential

damage.

2. Before removing the battery, make sure that power is turned off.

3. A battery must be installed for printing. The printer will not operate from the

charger alone.

4. It is not recommended to use or operate the printer whilst charging as it can

reduce the battery's overall lifetime.

3.5

Removing Battery (with Belt Clip)

(1) Rotate the belt clip as shown.

(2) Remove the battery as shown.

NOTE

Turn off the power before removing the battery.

Removing the battery with the power turned on may damage the printer due to

static electricity etc.

3.6 Wireless Communication

Bluetooth Connection

(1) The Printer can be connected to devices equipped with a Bluetooth

interface such as PDAs, PCs or mobile telephones and handheld

scanners.

(2) Use the Bluetooth connection function supported by the device to

connect to the printer.

(3) The default PIN code for pairing is "0000" but this can be changed

with the Utilities supplied on the CD-ROM.Furthermore, enable/disable

of Bluetooth Name/Discoverability/iOS auto connection can also be

changed with the Utilities.

(4) A printer found via Bluetooth is discovered with a Bluetooth name

like CMP_xxxx. By default, xxxx is the last four digits of the Bluetooth

address.

(5) The pairing procedure differs depending on the communication partner.

NOTE

Bluetooth communication is slow so if a large data is printed, printing may stop

intermittently and white streaks may appear in the part where printing stopped.

Bluetooth communication with iOS devices is even slower. If Bluetooth

communication is not successful on Non-iOS devices, please try disabling iOS

Auto Connection.

Wireless LAN Connection

(1) The Printer can be connected to devices equipped with Wireless LAN

connection according to the WiFi standards of 802.11a, 802.11b and

.11g.

(2) Use the WiFi(802.11a/b/g) connection function supported by the device

to connect to the printer.

About Changing the Settings

Settings related to the wireless LAN can be changed with the Utilities

supplied on the CD-ROM or in the settings screen that can be

displayed by specifying the IP address of the printer in a browser.

The default SSID is CMP_xxxx with the xxxx part being the last four

digits of the MAC address.

About the SoftAP Function

When this function is enabled, the printer functions as a simple access

point. So it becomes possible to print directly from the host to the

printer without an external access point.

When the SoftAP function is enabled, the Power LED always ﬂ ashes.

NOTE

1. Refer to Conﬁ guration Tool in the CD-ROM for the WiFi setting.

2. Interference with wireless LAN communication from other signals etc.

In regard to the use of wireless LAN in an environment that might experience

interference from other signals, the following steps can be taken in order to

restrict the chances of interference occurring.

• Use an access point that is resistant to interference.

• Change the placement of the devices, such as moving the wireless LAN

device further away.

• Use a different channel from the wireless LAN device.

• Turn off the source of the interference.

3. Connecting to Wireless LAN Devices

There is a limit to the number of wireless LAN devices with which connection

could be checked. There is no guarantee that connection will be possible with

all wireless LAN devices.

Evaluate and check thoroughly prior to set up.

4. Security for Wireless Communication

Wireless communication carries with it certain risks, including interception of

signals, leaking of communicated content and unauthorized access to your

network.

Please give due consideration to security during its use.

Even if security issues such as leaks or unauthorized access do occur, our

company shall bear no liability for any damages incurred as a result.

NOTE

When there is an attempt to communicate with multiple interfaces, the interface

that received data ﬁ rst is used. If the printer receives no data for 20 seconds,

communication from another interface becomes possible.

3.7 Interface Cable Connection

(1) Connect USB or Serial cable into the cable connector on the printer.

USB

Serial

NOTE

Use the cable offered by the manufacturer (Serial).

(2) Connect the interface cable into the USB or Serial port of the device

(PDA, PC, etc.).

NOTE

If a host that is powered on is connected with a USB cable, the power of the

printer turns on automatically.

NOTE

When there is an attempt to communicate with multiple interfaces, the interface

that received data ﬁ rst is used. If the printer receives no data for 20 seconds,

communication from another interface becomes possible.

3.8 Self Test

(1) Turn off the power pressing the

Power Button for approximately 3

seconds.

(2) Whilst pressing and holding the

Paper FEED button, press the

Power Button.

Press and hold both buttons until

the buzzer sounds.

(3) The printout, similar to the

example shown, is produced.

NOTE

1. If the FEED button is pressed again within 3 seconds after printing ends, the

mode switches to the hexadecimal dump print mode. If the FEED button is not

pressed within 3 seconds, the self test ends automatically.

2. In the hexadecimal dump print mode, the received data is printed in

hexadecimal format. To end the hexadecimal dump print mode, turn off the

power.

3.9

Sensor Calibration

If media loading detection is unstable, try performing sensor calibration. The

procedure for sensor calibration is as follows.

(1) Check that the emulation and sensor settings are appropriate.

(2) Turn off the power.

(3) Press the Power button while holding down the FEED button.

(4) Continue pressing both buttons and then release the Power button

when the Error LED goes out.

(5) Keep holding down the FEED button till sensor optimization starts.

3.10

Power Save Mode, Auto Power Off

In order to extend the operating time of the battery, a mode is provided in which

the printer will automatically switch to Power Save Mode or turn itself off if a certain

amount of time passes without printing, communication or controls being performed.

Selecting which mode to use and the length of time after which it is activated is

performed from the utility.

Auto Power Off will turn off the power entirely, therefore requiring the power to the

turned back on before the printer can be used.

Power Save Mode will place certain printer functions into sleep mode.

Normal mode can be restored either by pressing the FEED button or by sending data

to the printer.

The initial part of any data sent will be ignored, so start by sending a code of 2 bytes

or more, such as a NULL that does not print anything or operate any function.

4. Utility, Drivers and SDK

4.1 Utility

Printer settings can be changed using the Windows software utility called "Printer

Utility."

The latest version of the utility can be downloaded from Citizen's website:

www.citizen-systems.com

See the utility manual for more details.

CMP-20I+II

CSE-MB-1708

6-1-12, Tanashi-cho, Nishi-Tokyo-shi Tokyo, 188-8511, Japan

Tel: +81 (0) 42 468 4608 Fax: +81 (0) 42 468 4687

http://www.citizen-systems.co.jp