UPDATED 10/12/2022
If you have more questions or need assistance with the catering process, please contact the Student Union at
How to order catering in a facility managed by the Student Union
• I would like to have food and beverage at my event in an SU managed facility. What is the policy? Clients who wish
to have food and beverage present during their reservation in any SU controlled facility may only place orders with
vendors on our SU Food and Beverage Guide. Home cooked goods, unapproved store-bought food and beverages,
and/or food from a vendor not listed on our guide is not permitted. Failure to comply with these policies will result in
the assessment of fines and additional restrictions.
• What catering vendors can I use at the Student Union facilities? The approved vendors listed on the SU guide is
inclusive only of our on-campus food and beverage providers. To ensure all food service standards and insurance
requirements are met, it is mandatory that only our approved vendors are use.
• I was able to order food from an off-campus caterer at a previous event. What happened? In order to stay in
compliance with university policy, we updated our approved list at the end of 2019 in order to keep the process as
efficient as possible for both our clients and our event team. To maintain all food service standards and insurance
requirements, it is mandatory that only caterers from our list are used within Student Union facilities. This also
ensures our catering partners are offering the best service.
• I am able to have food and beverage from sources not on the SU Food & Beverage Guide for events at other UCF
locations. Why is the Student Union different? As a high-volume facility, having a controlled list of approved caterers
allows us to maintain all insurance and licensing documentation required for events in our spaces.
• I am interested in bringing in store bought items. What is the process? Clients willing to have store bought food and
beverage at their event must first contact their event coordinator to receive approval. See page 1 of this guide to see
what items are permissible.
• How do I place an order with a caterer? How do I make payment? Catering orders are to be placed and paid for
directly with the approved vendor of your choosing.
• What if I need cultural or religious catering? UCF Catering Services is able to offer a variety of cultural, religious, and
dietary restricted menu items. They are even willing to prepare food with your recipes. If Catering Services or one of
our other approved caterers is unable to fulfill your request, you may request a waiver to the policy to permit a one-
time approval for an external caterer. These requests must be submitted a minimum of 30 days in advance, require
additional paperwork, and may require additional fees if approved. Please contact your event coordinator to explore
this option. You must first reach out to our approved caterer, UCF Catering Services, and have in writing that they are
not able to accommodate your request in order to pursue this option.
• What if I need halal for my event? UCF Catering is proud to be able to source the highest quality ingredients from
their suppliers, many of which are halal certified, including chicken and other proteins and adheres to the follow
procedures when preparing Halal food:
o All Halal Food is cooked with ingredients that are Halal certified.
o Nothing is cooked with renin, enzymes, gelatin, or alcohol.
o Separate, disposable aluminum foil containers and cooking utensils are used as well as disposable serving
trays and utensils to prevent cross contamination.
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