MADISON COUNTY RESOURCES 2023

Community Action Partnership

1001 New Market Drive

Canastota, NY 13032

MADISON COUNTY

RESOURCES 2023

“We partner with individuals,

families and children to address the

challenges of today and build hope

for the future.”

Community Action Partnership

Strength Through Resilience in the Face of Adversity

Crisis Resources For Immediate Help

 24 Hour Suicide & Crisis Hotline Contact:

988 Toll Free or 315-251-0600

 National Suicide Prevention LifeLine: 24/7

1-800-273-TALK (8255)

 Addiction Crisis Center: 315-735-1645 ext. 162

 Alcoholics Anonymous: 315-533-1227

 Child Abuse Hotline: 1-800-342-3720

 Crisis Bed Respite Center: 315-363-0048

 Crisis Text Line: Text 741741

 Help Restore Hope Center

Domestic & Sexual Violence Shelter: 315-366-5000

24-hour HOTLINE 855-9-NOWSAFE/855-966-9723

 Interim Host Homes for Runaway & Homeless Youth:

Days 8:30am-4:00pm: 315-366-2548

Evenings: 315-366-5006 or 315-366-5003

 Madison County Mental Health/Crisis Intervention

Services:

o Toll Free: 1-800-721-2327

o Mobile Crisis Hotline After Hours:

1-800-721-2215

o 315-366-2215

o 315-366-2327

 Pathways Wellness Center: 1-855-387-3030

 Rape/Sexual Assault-Abuse Hotline (National):

1-800-656-HOPE (4673) or 315-797-7740

 Runaway Hotline (National): 1-800-786-2929

 Trevor Project (LGBTQ Youth): 24/7 1-866-488-7386

 Youth Emergency Hotline: 315-463-1100

Veteran Resources

 New York Veterans Service Agency: 315-366-2395

at Madison County Office Building, Wampsville

 Clear Path For Veterans: 315-687-3300

 CNY Veterans’ Outreach: 315-765-0975

o CNYVO Emergency #: 315-601-5685

 Disabled American Veterans (transportation):

315-423-5541 www.dav.org

 NYS Department of Veteran Affairs: 988 or 1-800-

273-8255 press 1 for Veteran Crisis Line

 Soldier On: 413-387-3756

 VA Medical Center, Syracuse: 315-425-4400

www.syracuse.va.gov

Various Supports

 Catholic Charities: 315-363-5274

 Red Cross: 315-234-2200

 Ester’s Way – Morrisville Lions Club (For Medical

Equipment): Jeff & Kelly Golley

E:Mail: [email protected]

Phone: 315-750-0637

 Healthy Alliance: 315-505-2290 (Food, clothing,

utilities, housing, etc.)

2-1-1 Information

 Live operators 24/7 with information about resources

available to Madison County residents. Simply dial

211. Crisis information available.

www.211midyork.org

CNY area C.A.P Offices

 Madison County Community Action Offices

o Canastota: 315-697-3588

o Morrisville: 315-684-3144

WIC Office

 WIC Madison County: 315-363-3210

or 315-366-9963

Alcohol & Drug Treatment

 Maxwell House, Oneida: 315-363-8345

“A diversified staff provides counseling and

supportive services to help residents fulfill their

service plan goals.”

 Maxwell House Next Step Supportive Living

Apartments, Oneida: 315-280-0551

A 21-bed program licensed by NYS Office of OASAS.

 BRiDGES, Oneida: 315-697-3947

“We provide community education and information

on alcoholism & substance abuse. We refer those

who need services to appropriate providers, and

advocate for services where there is a need.”

 Family Counseling Services, Oneida: 315-280-0400

 Liberty Resources, Oneida: 315-363-0048

Offers resources to help clients achieve their goals;

refers to other needed services; provides peer

support and transitional and permanent supportive

housing.

 Venture House by Liberty Resources, Oneida: 315-

363-1441

Assists those dealing with severe and persistent

mental illness.

Utility Assistance

 HEAP: 315-366-2211

 HEAP Repair Program: 315-366-2211

 Madison County Department of Social Services

Energy Assistance Program: 315-366-2276

 National Grid Consumer Advocate:

Vicki Homer: 315-460-7015

 National Grid Social Services

o Payment Arrangements: 1-800-443-1837

o Low Income Advocate: 315-391-4101

 NYSEG Payment Arrangements: 1-888-315-1755

 Red Cross Care N Share: 315-363-2900

To be eligible applicants must be 60 or older or have

disability income or a documented medical necessity,

have a shut-off notice, and exhausted their HEAP

funds.

Medicaid Taxi Instructions

Madison County Medical Answering Services (MAS)

1-855-852-3286

 Call at least 5 days prior to the appointment.

o Specify you would like to schedule a

wheelchair transport if one is needed.

They will ask for:

 Rider’s name, DOB, and possibly their

doctor/Medicaid #

 Pick up address

 Drop off Address

 Date and time of appointment

 How many others will be traveling with the

individual

Pick up for local appointments is typically an hour prior to

appointment, but you can suggest a pick up time depending

on where you need to go.

Codes Enforcement Offices

 Village of Canastota: 315-697-8963

 Village of Cazenovia: 315-655-3041

 Village of Morrisville: 315-684-7007

 Village of Munnsville: 315-361-5422

 Village of Wampsville: 315-363-5810

 Town of Eaton: 315-684-9179

 Town of Fenner: 315-655-2705

 Town of Georgetown: 315662-7712

 Town of Lebanon: 315-837-4220

 Town of Lenox: 315-697-5575

 Town of Madison: 315-893-1890

 Town of Nelson: 315-662-7712 or 655-8582

 Town of Stockbridge: 315- 495-2586

 Town of Sullivan: 315-687-5251

 City of Oneida: 315-363-8460

 Public Service Commission, Codes Rules and

Regulations Hotline: 1-800-342-3377

Police 9-1-1

 Madison County Sheriff: 315-366-2311/2318

 New York State Police

o Oneida/Troop D: 315-366-6000

o Morrisville: 315-684-9550

o Chittenango: 315-476-8395

o Canastota: 315-697-2240

Child Services

 Car Seats Care Net: 315-366-9102

 Child Abuse Hotline: 1-800-342-3720

 DSS Daycare Assistance: 315-366-2211

 Early Head Start- CAP:

315-697-3588

 Healthy Families- CAP:

315-684-3144

 Kinship Program- CAP:

315-684-3144

 Mentoring Program- CAP:

315-697-3588

 Madison County Child Advocacy Center:

315-363-2816

 Madison County Child Protective Services:

315-366-2548

 Mid-York Childcare Council: 1-888-814-5437

 PCAP: 315-363-5297

Clothing/Housing Items

 Church on the Rock, Oneida: 315-280-4044

 Mustard Seed, Georgetown: 315-837-4303

 Salvation Army 315-687-3533 for Voucher, Oneida

area: Julie Mosley (referral needed)

 Worn Again, Hamilton (in Parry’s): 315-825-0226

 Caz Cares, Cazenovia: 315-655-3174

 Opportunity Shop, Canastota: 315-697-3140

 DeRuyter Community Services: 315-852-9994

 Earlville Bargain Basket: 315-691-9519

 Sleep in Heavenly Peace (beds): shpbeds.org

 Clothes Basket, Morrisville: 315-684-3314

Transportation

 1

st

Transit: 1-800-943-7433

 Birnie Bus Service: 315-336-3950

o Bus Tokens: 315-824-1260 M-F 1-800-734-

3950

o Hamilton Terminal: 315-824-1260

o On Call Cell Phone: 315-790-9570

 Dial a Ride: 877-702-7095. Needs 3-day notice. $6

each way. ½ price seniors and disabled. 6am-1 pm

 Madison Transit Authority (MTA): 315-824-1260

www.ridermadison.com

 Mom’s Bernie Bus Dispatch: 1-877-702-7095

o Marie Altimonte 315-412-9392

o Dave Brewster 315-415-2163

 Medicaid Transit: 1-855-852-3286. 5 days prior

notice. Need Med CIN#.

 Madison County Rural Health Counsel, Mobility

Manager: 315-416-6561 or 315-366-8190

Social Security

 Toll Free: 1-877-405-6750 or 1-800-772-1213

 www.ssa.gov

 SSDI Application Assistance: Cathy Almodovar,

Independent Living Advocate at ARISE at the Farm, 1972

New Boston Rd, Chittenango, NY 13037, 315-606-5095

Soup Kitchens

 Loaves and Fishes Canastota

Hospitality Center: 315-697-9222

 Karing Kitchen, Oneida

Melissa King: 315-363-2450

 Friendship Inns/Offering Free Meals

Hamilton/Morrisville

o Diana Johnson: 315-684-6090

o Sarah Mazza: 315-684-6076

Stores/Suppliers

 Aldi’s, Canastota: 877-465-1034

 Price Chopper, Oneida: 315-363-8927

 Save-a-lot, Oneida: 315-363-2968

 Tops, Canastota: 315-697-2700

 Wal-Mart, Oneida: 315-361-1037

Credit Counseling Agencies

 Clearpoint Credit Counseling Agencies:

800-750-2227

 Home Headquarters: 315-474-1939

Department of Social Services

 Main Phone: 315-366-2211

o Financial Programs Fax: 315-366-3039

o SNAP Fax: 315-366-3058

 Emergency Assistance Funding (Loans): 315-366-

2211

 Adult Protective Services: 315-366-2333

 Children and Family Services: 315-366-2548

o Fax 315-366-2658

 Child Protective Services: 315-366-2548

 NYS Child Abuse Hotline: 1-800-342-3720

 Medicaid: 315-366-2479

o Medicaid Fax: 315-366-3059

 Department of Health: 315-366-2361

 HEAP: 315-366-2211

o Fax: 315-366-2720

 Support Collection: 1-888-208-4485

o Support Collections Fax: 315-366-2631

 VITA Tax Preparation: 315-697-3588 x17

o Age 60+ call 315-684-3001

Education

 BOCES Project Connect: 315-361-5748

Project Connect (Access): 315-361-5929

 Education Advocacy at ARISE:

Brad Burnham, Education Advocate

315-363-4672 x 226

[email protected]

 GED Employment and Training Career Center:

315-363-2400

 Madison County Head Start Centers:

call Mohawk Valley Community Action Agency 315-

624-9930

Literacy Outreach: 315-345-1468

 Connected Community Schools: 315-272-7498 for

Canastota and Madison Schools

Health Education

 Madison County Rural Health Council: 315-447-7625

or 315-454-2108

Employment

 Madison County Working Solutions Career Center:

315-363-2400

 Oneida Access Site: 315-361-5929

 Indeed: www.indeed.com

 Job Corp Resources: www.jogcorps.gov

 Monster: www.monster.com

 Craig’s List: www.craigslist.org

Nursing Homes

 Cazenovia Village Apartments: 315-815-5015

 Crouse Community Center, Morrisville:

315-684-9595

 The Grand, Chittenango: 315-687-7255

 Hamilton Manor, Hubbardsville: 315-691-4051

 Oneida Healthcare Center, Oneida: 315-363-6000

Oneida Extended Care: 315-363-2016

Prenatal Care

 Women’s Health Associates:

315-363-9382

 Oneida OB: 315-363-9995

 MCHC of OHC: 315-363-5297

 Hamilton Specialty Services Basset Healthcare:

315-824-0161

 Maternal Child Health Program

315-366-2848 or www.healthymadisoncounty.org

Mental Health

 Consumer Services of Madison County

PROS Clinic Services: 315-363-2451

 Pathways Wellness Center: 1-855-387-3030

 Liberty Resources: 315-363-0048

 Family Counseling Services: 315-280-0400

 Madison County Mental Health: 315-366-2327 or

1-800-721-2215

 SBH-Syracuse Behavioral Specialist:

Sarah Goldstein: 315-289-5883

 Catholic Charities: 315-363-5274/315-724-2158

 Family Counseling Services- Mental Health &

Substance Abuse, Oneida: 315-280-0400

 Madison County Mental Health/Crisis Intervention

Services:

o 315-366-2215

o 315-366-2327

o Toll Free: 1-800-721-2215

 Liberty Resources-Help Restore Hope Hotline: 855-

966-9723

 Venture House by Liberty Resources: 315-363-1441

10-bed MICA community/18-years of age and older

who are diagnosed with a DSM-V Axis I

Disorder/classified as a serious and persistent

mental illness

 OMH Supportive Scattered-Site Housing:

315-363-1441(Paulette)

Elderly/Disability Services

 Office of the Aging:

o Phone: 315-697-5700

o Toll Free: 1-866-220-2009

o Fax: 315-697-5777

o SNACK Program: 315-697-5700

(Senior Nutrition And County Kitchen)

 Adult Protection: 315-366-2323

o Referral: 315-366-2211

 Arc of Madison Cortland:

o Madison County: 315-363-3389

o Cortland County: 607-756-2015

 ARISE Child & Family Service: 315-363-4672

 Access CNY Home Modifications: 315-427-2586

 Elder Choice (brain injury): 315-363-7448

 EPIC: 1-800-332-3742

 Liberty Resources Whole Hearted Health: 315-425-

1004

 Crouse Community Adult Day Health Care Center,

Morrisville: Contact: Jennifer Schultz 315-655-5464

or 315-684-9595

o Physical, Occupational, Speech Therapy and

more

Food Pantries

 Brookfield Food Cupboard: Janet Risley

Home: 315-269-1064 Cell: 315-351-6603

 Canastota

o Believer’s Chapel: 315-697-2866

o The Opportunity Shop: 315-697-3140

o Loaves and Fishes: 315-697-9222

 CAZ Cares: 315-655-3174

 Cazenovia Summit Church: 315-655-5705

 Chittenango/Sullivan Cupboard: 315-687-3290

 DeRuyter Food Cupboard: 315-852-9696

 Earlville Food Cupboard: 315-691-4301

 The Mustard Seed: 315-837-4303

o Church: 315-655-3441

o Emergency Contact: 315-662-3279

 Hamilton

o The Cupboard: 315-824-2832

 Madison First Baptist Church: 315-893-7822

 Morrisville

o Community Church: 315-684-3314

or 315-684-3194

 For questions call Suzanne Bartow: 315-

263-0977

o St. Joan of Arc: 315-684-9551

 Oneida

o Church on the Rock: 315-280-4044

o Karing Kitchen: 315-363-2450

o New Hope: 315-363-8227

o New Life: 315-363-8531

o St. Joseph’s Church: 315-363-3280

o St. Patrick’s Church: 315-697-8015

 Kirkville

o Sullivan Food Pantry at Fyler Community Church

First and Last Saturday of the month

315-687-9580

 SNAP: 315-366-2211

Medical Services

 Lenox HealthCare CTR, Canastota:

315-697-5272 Press 0

 Tri-Valley Family Practice, Canastota: 315-697-2033

 Family Health CTR Of Hamilton: 315-824-8447

 Verona Family Practice: 315-363-3482

 Bassett Health CTR, Sherburne: 607-674-2445

 Canastota Lenox Health Center:

315-697-5272

 Lyndon Pediatrics: 315-446-4580

 Child Health Assoc: 315-363-4070

 Basset Health CTR, Hamilton: 315-825-3111

 Tri-Valley Family Health Practice, Verona:

315-829-2220

 Oneida Pediatric Group: 315-363-2350

 Adults Only Dr. Marcia Newsom: 315-363-3005

 Adults Only Xavier Medical: 315-361-5000

 Children age 5 and over Dr. Richard Cohen:

315-824-2477

 Adults Only Carmine Mastrolia MD, Oneida:

315-363-9214

 Adults Only Oneida Medical Associates:

315-363-1345

 Adults Only Robert Burdick MD, Sherrill:

315-363-0550

 Chittenango Family Care: 315-687-5100

 Oneida Pediatric Group, Oneida: 315-363-6000

Hotel/Motels

 Days Inn, Canastota: 315-697-3309

 Sharway Motel, Canastota: 315-697-7935

 Super 8, Oneida: 315-363-5168

 Olcott’s Hotel, Oneida: 315-280-0336

Legal Help

 CNY Fair Housing: 315-471-0420

 Legal Aid Society of Mid-New York, Inc.

o Toll Free Helpline: 1-877-777-6152

o Fax: 315-732-3202

o Syracuse: 315-703-6600

o Utica: 315-793-7000, 315-793-7029

 Farm Worker Law Project for migrant and seasonal

farm workers: 1-800-804-8575

 Farm Worker Legal Aid: 1-800-724-7020

Libraries

 Madison County Public Libraries

o Canastota: 315-697-7030

o Sullivan Free Library: 315-687-6331

o Oneida: 315-363-3050

o Cazenovia: 315-655-9322

o Morrisville: 315-684-9130

o Hamilton: 315-824-3060

o Earlville: 315-691-5931

Health Insurance Navigators

 ACRHealth: 315-475-2430

o Christiana Rood: 315-956-9374

 The Neighborhood Center:

o 1-877-267-6193

o Gerda Mortelette: 315-732-4657 x 243

 Fidelis Care New York

o Julie Byrne

 Toll Free: 1-800-236-6412

 Cell: 315-559-0677

 Fax: 315-434-2183

 New York State Health-Marketplace:

1-855-355-5777

www.nystateofhealth.ny.gov

Health Care Clinic

 Mary Rose Free Health Care Clinic, Oneida

315-280-0855

Home Care

 Madison County Home Health Care: 1-888-959-5948

ext. 35662

 Office of the Aging: 315-435-2362

 VNA Home Care: 315-477-4663

Housing

 Canastota

o Canastota Housing Authority, offers rental

services and weatherization services:

315-697-2847

o Lenox Landing: 315-697-9101

o Stoneleigh Housing: 315-697-3737

o Canastota Canal Town Corp: 315-697-5002

 Community Action Partnership: 315-697-3588

o Transitional Housing

o STEHP (Solutions to End Homelessness

Program)

o Permanent Supportive Housing

 Chittenango

o Maloff Towers: 315-687-5619

o Bolivar Landing: 315-687-6914

 HUD office Locations

o Canastota: 315-697-2847 (section 8

vouchers)

o Oneida: 315-363-8450 (section 8 vouchers)

o Madison County HUD through the Section 8

Central Office: 518-372-8846

 Morrisville

o Cedar St. Apartments: 315-684-9565

o Wilcox Apartments: 315-437-3114 ext. 20 or

315-684-7297

 Oneida

o Oneida Housing Authority: 315-363-8450

o City Centre Apartments: 315-280-0961

*income restrictions apply.

o Seneca Fields: 315-280-0444

o Madison Community Residence Project:

315-363-7934

Housing

 OMH Apartment Treatment Program, Liberty

Resources: 315-363-0048 or 315-425-1004

24-hour support to residents to enhance their

independent living skills in a less restrictive setting

and under realistic conditions.

 OMH Supportive Scattered Site Housing, Liberty

Resources: 315-363-0048 or 315-425-1004

18 years of age and older supportive services and

financial assistance for those who are at risk of

homelessness and are diagnosed with a serious

mental illness.

 OASAS Permanent Supportive Housing, Liberty

Resources: 315-363-0048

OASAS program geared towards individuals and

families in recovery who are currently homeless or at

risk of homelessness.

 OASAS MRT PSH Programs: 315-363-0048

OASAS programs geared toward individuals in

recovery who are on Medicaid and are at risk of

homelessness.

 DOH MRT Supportive Housing Program, Liberty

Resources: 315-425-1004 ext. 1650

DOH program that provides supportive housing

services, including emergency and short-tern rental

subsidies, one-time emergency utility assistance.

 USDA Rural Development: 315-736-3316

9025 State Route 49, Marcy, NY 13403

Single Family and Multi Family Housing Home Loans

Single Family Housing Repair Loans and Grants