EDM (01504) 2/15 Community Resource Guide
Rev: 4/15, 7/16, 1/18, 6/19, 8/19, 09/22
1
COMMUNITY RESOURCE
GUIDE
Provided by Care Transition Services 315-363-6000 ext 1133
EDM (01504) 2/15 Community Resource Guide rev: 4/15, 7/16, 1/18, 6/19, 8/19, 09/22
EDM (01504) 2/15 Community Resource Guide
Rev: 4/15, 7/16, 1/18, 6/19, 8/19, 09/22
2
ONEIDA HEALTH
COMMUNITY RESOURCE GUIDE
This packet contains a list of home health care providers that operate in our area that are certified
or licensed by the New York State Department of Health. Listed are the services these
organizations provide, as well as phone numbers to arrange for such services. If you have any
questions, please call the Care Transition Services Dept. at 363-6000 ext. 1133.
ABUSE INFORMATION
Child Abuse Hotline ……………………………………………………………………… 800-342-3720
Crisis Intervention Madison County……………………………………………………… 315-336-2327
Emmaus House for Women & Children …………………………………………………. 315-797-3339
NYS Domestic Violence Hotline ………………………………………………………… 800-942-6906
Rape Crisis ……………………………………………………………………………….. 315-366-5000
Victims of Violence Help Restore Hope (Liberty Resources) …………………………… 315-363-0048
Hotline 24 hour…………………………………………………………………................. 315-251-0600
ADULT DAY CARE CENTERS
Cazenovia Senior Day Care (Medical)
Cazenovia…………………………………………………………………………………. 315-655-5464
Charles Sitrin (Medical, Social)
New Hartford……………………………………………………………………………… 315-737-2271
Hamilton Adult Day Care Health Center (Medical)
Hamilton…………………………………………………………………………………... 315-824-6230
Lutheran Home (Meals, Transportation)
Clinton…………………………………………………………………………………….. 315-235-7149
Presbyterian Home (Adult Day Care)
New Hartford……………………………………………………………………………… 315-272-2255
Sherburne Senior Day Care (Medical)
Sherburne………………………………………………………………………………….. 607-234-4051
The Grand (Medical) Rome………………………………………………………...……... 315-533-1600
ADULT HOME FACILITY
Brookdale at East Side Manor (Private pay)
Fayetteville………………………………………………………………………………… 315-637-5127
Lutheran Care (Private, SSI)
Clinton…………………………………………………………………………………….. 315-853-5515
Masonic Wiley Hall Residential (Private, SSI)
Utica………………………………………………………………………………………. 315-798-4932
Presbyterian Home (Private pay, SSI)
New Hartford……………………………………………………………………………… 315-797-7500
Willow Park (Private pay, SSI) Assisted Living
Utica ……………………………………………………………………………………… 315-732-2257
ADULT PROTECTIVE SERVICES
Madison County ………………………………………………………………………….. 315-366-2211
Oneida County……………………………………………………………………………. 315-768-3644
Onondaga County ………………………………………………………………………… 315-435-2815
Madison County (child)…………………………………………………………………… 315-366-2548
Oneida County (child) …….…………………………………………………………….. 315-798-5806
EDM (01504) 2/15 Community Resource Guide
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ALTERNATIVE CARE/REHABILITATION FACILITIES
Oneida Health Extended Care Facility………………….......................................... 315-361-2018
Bethany Gardens Skilled Nursing Living Center…………………………......................... 315-339-3210
Betsy Ross Nursing Home………………………………………………………… ……… 315-339-2220
Bishop Rehabilitation & Nursing…………………………………………………………...315-474-1561
Bridgewater Center for Rehabilitation & Nursing………………………………………… 607-722-7225
Central Park Rehabilitation & Nursing Center……………………………………………. 315-475-1641
Charles T. Sitrin Healthcare Center……………………………………………………….. 315-737-2405
Colonial Park Rehabilitation & Nursing Center…………………………………………... 315-336-5400
Crouse Community Center………………………………………………………………… 315-684-9595
Eastern Star Home…………………………………………………………………………. 315-736-9311
Elderwood Health Care at Birchwood…………………………………………………….. 315-457-9946
Faxton St. Luke’s Healthcare Acute Inpatient Rehab Unit…………………………………315-624-8620
Foltsbrook Center……………………………………………………………………….... 315-866-6964
Grand Rehabilitation & Nursing (Chittenango)………………………………………….... 315-687-7255
Grand Rehabilitation & Nursing (Mohawk)……………………………………………… 315-895-4050
Grand Rehabilitation & Nursing (Rome)………………………………………………….. 315-533-1600
Grand Rehabilitation & Nursing (Utica)……………………………………………………315-797-7392
Lewis County General Residential Healthcare…………………………………………….. 315-376-5496
Loretto Health & Rehabilitation Center…………………………………………………… 315-413-3481
Lutheran Home of CNY…………………………………………………………………… 315-235-7130
Masonic Home Community……………………………………………………………….. 315-798-4800
Menorah Park Jewish Health & Rehabilitation……………………………………………. 315-446-9111
MVHS Rehabilitation & Nursing………………………………………………………….. 315-624-8600
Oneida Center for Rehabilitation & Nursing……………………………………………… 315-732-0100
Onondaga Center for Rehabilitation & Nursing…………………………………………… 315-656-7277
Pines at Utica…………………………………………………………………………….… 315-797-3570
Presbyterian Home of CNY……………………………………………………………….. 315-797-7500
Rome Residential Health Care Facility……………………………………………………. 315-338-7305
St. Camillus Health & Rehabilitation Center……………………………………………… 315-488-2951
Sunnyside Care Center…………………………………………………………………….. 315-656-7218
Sunset Nursing Home……………………………………………………………………… 315-942-4301
Syracuse Home……………………………...........................................................................315-638-2521
Utica Rehabilitation & Nursing Center……………………………………………………. 315-797-1230
Van Duyn Center for Rehabilitation & Nursing…………………………………………… 315-449-6000
Waterville Residential…………………………………………………………………….. 315-841-4156
COUNSELING SERVICES
Catholic Charities (Utica)…………………………………………………………………. 315-724-2158
Catholic Charities (Madison County)…………………………………………………….. 315-363-5274
Community Health & Behavioral Services ………………………..................................... 315-798-8868
Family Counseling Service Madison County……………………..………………………. 315-280-0400
Family Services Center for Life & Family Recovery…………….………………………. 315-735-2236
PROS Clinic………………………………………………………………………………. 315-363-2451
FOOD BANK
Madison County Rural Health Council…………………………………315-447-7625
Food Bank of Central New York…………………………………………..315-437-1899 X0
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HEALTHCARE CLINICS
Bassett Healthcare Oneida ………………………………………………………………… 315-231-5400
Canastota-Lenox Health Center ………………………………...……………………… 315-697-5272
Chittenango Family Care ……………………………………………………………….. 315-687-5100
Chittenango Internal Medicine………………………………………………………….. 315-510-3677
Family Care (Camden)…………………………………………………………………… 315-245-5029
Mary Rose Clinic…………………………………………………………………………. 315-280-0855
Planned Parenthood……………………………………………….……………………….. 315-363-3950
Quick Care (Oneida)…………………………………………………………………….. 315-363-2123
Quick Care (Camden)…………………………………………………………………….. 315-245-5029
Tri-Valley Family Medicine (Canastota)……………………………………………….. 315-697-2033
Tri-Valley Family Medicine (Vernon)………………………………………………….. 315-829-2220
Verona Health Center…………………………………………………………. ……….. 315-363-3482
Women’s Health…………………………………………………………………………. 315-363-9380
HOME ENERGY ASSISTANCE PROGRAM (HEAP)
Madison County Social Services ………………………………………………………... 315-366-2211
Oneida County Office for the Aging (Utica) …………………………………………….. 315-798-5456
To apply online:
http://otda.ny.gov/programs/heap/apply/
HOSPICE
Hospice of CNY………….………………………………………….….………………… 315-634-1100
Hospice & Palliative Care…................................................................................................ 315-735-6484
Oswego County Hospice…................................................................................................... 315-349-8259
INSURANCE INFORMATION
Medicaid Office (Utica) …………………………………………………………………… 315-798-5511
Medicaid Office (Wampsville) ……….…………………………………………………… 315-366-2211
Medicare Office (New York State Financial Services) ………………………………..…. 800-342-3736
SSI-Financial………………………………………………………………………………. 315-798-5628
Medicaid Information……………………………………………………………... 315-798-5459
Ins. Navigator for Madison County (Call for appointment)……………………………… 315-956-9374
Open Tues, Wed, and Friday – 8:30am – 4:30pm (Community Action Program)
IV VENDORS
Apria ……………………………………………………………………………………. 888-492-7742
CNY Infusion …………………………………………………………………………… 315-424-7027
Coram……………………………………………………………………………………. 315-425-8028
Coram (Enteral) …………………………………………………. …………………….. 315-463-5218
Lincare (Syracuse)……………………………………………….. …………………….. 315-492-1964
Lincare (Utica)…………………………………………………… ……………………. 315-793-8945
Optum …………………………………………………………………………………… 888-919-0009
St. Joseph’s Home Care…................................................................................................. 315-458-2800
Upstate Home Care………………………………………………. …………………….. 315-853-1280
LAW ENFORCEMENT
Madison County Sherriff …………………………………………………….................... 315-366-2318
Oneida City Police ………………………………………………………………………. 315-363-9111
State Troopers …………………………………………………………………………… 315-366-6000
Social Service Legal Div…………………………………………………….................... 315-798-5742
EDM (01504) 2/15 Community Resource Guide
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LEGAL AID
Herkimer, Lewis, Madison and Oneida Counties ……………… P-315-793-7000….. F-315-732-3202
Legal Help Line……………………………………………………………………………. 877-777-6152
Oswego County ………………………………………………… P-315-532-6900 …..F-315-342-1891
Onondaga and Cayuga Counties ……………………………….. P-315-703-6600….. F-315-671-0062
LICENSED HOME CARE AGENCIES
AGENCY PHONE SERVICES*
Caregivers (Rome) 315-337-6890 NSG-HHA-PCA
Caregivers (Utica) 315-797-7050 NSG-HHA-CO-PCA
Integrity Home Care 315-468-1484 NSG-HHA
Nurse Core of Syracuse 315-433-9100 NSG-HHA
Stafkings (Syracuse) 315-432-5636 NSG-HHA-CO-PCA
*CO-Companion, NSG-Nursing, HHA-Home Health Aide, PT-Physical Therapy, OT-Occupational
Therapy, PCA-Personal Care Attendants, MSW-Medical Social Worker, DI-Dietary, RT-Respiratory
MATERNAL/CHILD HEALTH
Madison County Health Department………….…………………………..…………….… 315-366-2361
Oneida County Public Health Department ……………………………………………….. 315-798-5906
NYS Dept. of Health Bureau (child early intervention)………………….. ………………. 518-473-7016
WIC
Madison County…………………………………………………………………….. 315-363-3210
Rome Office………………………………………………………………………… 315-356-4755
Utica Office…………………………………………………………………………. 315-798-5066
MEAL-SNACK
Madison County Snack …………………………………………………………………… 315-697-5700
Oneida County Snack …………………………………………………………………….. 315-798-5456
MEDICAID Answering Services / Medicaid Transportaion
Chenango County ………………………………………………………………………… 1-855-733-9396
Herkimer County…………………………………………………………………………. 1-866-753-4524
Madison County …............................................................................................................. 1-855-852-3288
Oneida County …………………………………………………………………………… 1-855-852-3288
Onondaga County ………………………………………………………………………… 1-855-852-3288
Oswego County …………………………………………………………………………. 1-855-733-9395
MEDICAL EQUIPMENT VENDORS
Adapt ……………………………………………………………………………………… 315-280-6699
Apnea – VA Patients Care ………………………………………………………………… 315-373-0394
Apria Health Care …………………………………………………………………………. 315-463-5217
Connect Medical ………………………………………………………………………….. 315-363-1236
Discount Medical Equipment & Supplies (Camden)……………………………………… 315-820-4134
First Community Care ……………………………………………………………………. 315-432-1321
Home & Hospital Supplies……………………………………………………………….. 315-724-6767
Lincare (Syracuse) (Infusion)…………………………………………………………….. 315-492-1964
Lincare (Syracuse) (Respiratory)…………………………………………………………. 315-472-0461
Lincare (Utica)……………………………………………………………………………. 315-793-8341
Nunn’s ………………………….………………………………………………………… 315-339-4084
Upstate Home Care………………………………………………………………………... 315-853-1280
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MEDICARE APPROVED HOME HEALTH AGENCIES
AGENCY PHONE SERVICES*
Acacia Homecare 315-266-0614 NSG-HHA-OT-PT-SP-MSW-DI
At Home Care (Chenango & Herkimer County) 607-432-7924 NSG-HHA-OT-PT-MSW-RT
Kindred at Home Care (Oswego County) 315-342-0510 NSG-HHA-OT-PT-MSW-SP-DI
Homecare Rochester 315-280-0681 NSG-HHA-PT-MSW-DI-SP-OT-RT
(Madison Onondaga & Oswego County)
Jefferson County Public Health 315-786-3770
Oswego County Public Health 315-349-3548 NSG-HHA-PT-OT-MSW-DI-SP
Oswego Health Home Care 315-598-4442 NSG-HHA-PT-OT-MSW-DI-SP
St. Camillus Home Care 315-488-2831
St. Joseph’s Home Care 315-458-2800 NSG-HHA-PT-OT-MSW-DI-SP-R
Visiting Nurses Association (Utica) 315-624-8900 NSG-HHA- PT-OT-MSW-DI-SP
Intake Department 315-624-4663
Nascentia Health (Oneida & Onondaga County) 315-477-4663
*SP-Speech, CO-Companion
NSG-Nursing, HHA-Home Health Aide, PT-Physical Therapy, OT-Occupational Therapy
PCA-Personal Care Attendants, MSW-Medical Social Worker, DI-Dietary, RT-Respiratory
MENTAL HEALTH
Alvarez, Leslie LCSW……………………………………………………………………...315-361-4610
Catholic Charities (Madison County) …………………………………………………….. 315-363-5274
Counseling Center of New Hartford ……………………………………………………… 315-724-6702
Crisis Text Line Text HOME to 741741
Family Counseling Services (Madison County) ………………………………………… 315-280-0400
Family Services of Mohawk Valley, Rome ………………………………........................ 315-336-3090
Family Services of Mohawk Valley, Utica………………………………………………… 315-735-2236
Helio Health……………………………………………………………………………. 315-507-5800
Kids Oneida (ICAN)…………………………………………………………………….. 315-792-9039
Madison County Mental Health Dept./Crisis Intervention Svcs………………………….. 315-366-2215
Mental Health Connections of Rome ………………………………………….................. 315-337-0773
Mental Health Connections (Utica)……………………………………………………….. 315-735-9501
Mental Health Crisis, Mobile Crisis Assessment Team…………………………………… 315-732-6228
Mohawk Valley Psych Center (Rome)…………………………………………………….. 315-336-6230
Mohawk Valley Psych Center (Utica)……………………………………………………. 315-738-3800
Mohawk Valley Psych Center ACT Team………………………………………………… 315-738-4023
Mohawk Valley Home Care (MVHC) ……………………………………………………. 315-624-4663
Neighborhood Center Adult Clinic……………………………………………………….. 315-272-2748
Neighborhood Center Child Guidance Clinic (Utica)………………………….................. 315-272-2700
Neighborhood Center Child Guidance Clinic (Rome)………………………..................... 315-272-2730
Oneida County (Rome) …………………………………………………………………… 315-336-6230
Oneida County (Oriskany)………………………………………………………………… 315-768-3660
Oneida County Mobile Crisis Assessment Team………………………………………….. 315-732-6228
Senior Network Health ………………………………………………………………… … 315-624-4663
OFFICE FOR THE AGING
Lifeline…………………………………………………………………………… 800-242-1306 X-4575
Madison County ………………………………………………………………................... 315-697-5700
Oneida County (Utica) ……………………………………………………………………. 315-798-5456
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OTHER HOME AGENCIES
Compassionate Elder Care………………………………………………………………… 315-806-6737
Home Helpers………………………………....................................................................... 315-847-4926
SOCIAL SECURITY
Syracuse…………………………………………………………………………………… 800-772-1213
Utica …………………………………………………………………………..................... 877-405-6750
SUBSTANCE ABUSE
Addiction Stabilization Center…………………………………………………………… 315-735-1645
Alcoholics Anonymous……………………………………………………………………. 315-366-5454
Bridges………………………………………………………………………….................. 315-697-3947
Crouse Irving Chemical Dependency Treatment Services……………............................... 315-470-8334
Family Counseling Services……………………………………………………………….. 315-280-0400
Insight Chemical Dependency Treatment Services…………………………….................. 315-724-5168
SUPPORT GROUPS
Alzheimer’s Support Group…….…………………………………………………………. 1-800-272-3900
American Cancer Society………………………………………….............………………. 1-800-227-2345
American Diabetes Assoc (CNY)………………………………………………….……… 315-438-8948
American Heart Association................................................................................................. 315-797-8906
American Red Cross (Oneida)…………………………………………………………….. 315-363-2900
American Stroke Assoc........................................................................................................ 1-888-478-7653
(Utica)………………………………………………….……………………...................... 315-797-8906
ARC (Madison County)……………………………………………………........................ 315-363-9281
(Oneida-Lewis Chapter)…………………………………………………………………... 315-735-6477
Arthritis Foundation……………………………………………………………………….. 1-800-283-7800
Association for the Blind …………………………………………………………………. 315-797-2233
Planned Parenthood ……………………………………………………………………….. 315-363-3950
TAXI
Dad’s Taxi ………………………………………………………………………................ 315-363-0301
Horizon Cab………………………………………………………………………. ……….315-679-6779
MOMs Taxi (Medicaid transport only)…………………………………………..................315-415-2163
Oneida Taxi ………………………………………………………………………………...315-363-3060
TRANSPORTATION
A & D (Wheelchair) ………………………………………………………………………607-433-1726
Adams Apple (wheelchair) ………………………………………………………. ……….315-437-0127
APEX Medical Transport ………………………………………………………………….315-737-3456
Capital District (Utica)….………………………………………………………………….315-732-1400
Mobile Life (WC Van, Stretcher) …………………………………………………………. 607-674-9600
Speedy Medical Transportation (Stretcher)…………………………………………………315-463-7504
Suburban (Wheelchair) ……………………………………………………..........................315-437-0058
Vineall Ambulance ………………………………………………………………………....315-361-1000
VNA LTC Program Transportation-VNA Options ……………….………………………..315-477-9503
