BOOKING TERMS & CONDITIONS
EXCLUSIONS: These prices do not include passport and, if applicable, visa fees (Depending on your nationality, you may require
visas in addition to a passport to enter certain countries. You must contact appropriate consulates for details on how to obtain on
your own.); airport and government taxes; tipping of tour guide and driver (suggested $5 per day for tour director, $2-3 per day for
driver); beverages with meals unless indicated otherwise; laundry; personal insurance; room service; telephone charges; all items
of a personal nature; any vaccinations, pre/post trip testing/screening, airport transfers when a participant deviates from scheduled
flights or travel dates; private transportation; and all items not specifically stated in the itinerary.
CANCELLATION POLICY: All cancellations must be received by AESU in writing. Date of receipt will determine penalties assessed.
Cancellation from time of booking until 120 days prior to departure will result in a $300 cancellation fee. Cancellation between
119-90 days of departure will result in forfeiture of 25% of tour cost; between 89-60 days 35% of tour cost; between 59-30 days
50% of tour cost. Cancellation within 30 days of departure or a “no-show” at the time of departure will result in forfeiture of the
entire cost of the trip. Processing of cancellation refunds takes approximately 6-8 weeks.
AIRFARES are highly restrictive, NON-REFUNDABLE, NON-ENDORSABLE and NON-TRANSFERABLE once ticketed. Once
reservation is booked and paid for AESU reserves the right to issue tickets. Once ticketed, airfare portion is non-refundable.
Cancellation of airfare reservations is subject to restrictions, regulations and additional penalties of the airlines used. Reservation
changes are also subject to penalties. Travel insurance, including medical health and accident coverage, is compulsory. PLEASE
SEE WEBSITE FOR POSSIBLE ADDITIONS TO CANCELLATION POLICIES LISTED ABOVE DEPENDING ON TRIP DESTINATION.
AIRPORT TRANSFERS AND BAGGAGE: All participants using AESU flights on regular group departure days and flights receive
airport transfers (between airport & tour hotel) overseas. Land-Only participants (providing own flight overseas) do NOT receive
airport transfers and must meet group at the first hotel after 3:00 p.m. on program start date. FLIGHT DELAYS - ALL AIRPORTS: In
the event that airline schedule changes or delays force you to miss your airport transfer, just make your way to the first hotel listed
on your hotel list. Many shuttle services are available as well as taxi or train options. As airline delays are beyond the control of
AESU, additional expenses, if incurred, will be borne by the tour participant. (Save receipts for possible reimbursement by airline.)
AESU is not responsible if an airline cancels, reschedules, or delays a flight for any reason. If you miss your departure flight, it is
your responsibility to work with the airline on which you are ticketed to reach your destination. AESU is not responsible for any
additional expenses you may incur prior to joining your trip. AESU is not responsible for and will not provide any refund for portions
of trips missed due to canceled, rescheduled, or delayed flights. Participants should limit themselves to one checked
bag per person and one carry-on per person. Check your airline’s website for any additional luggage restrictions. Liability is clearly
stated on the passenger contract.
RESPONSIBILITY: The responsibility of AESU as a tour operator, their agents, and any sponsoring association is limited. They act
only in the capacity of agents for the passenger in all matters pertaining to accommodations, sightseeing and transportation
whether by railroad, motorboat, motorcar, steamship or plane, and as such they shall not be liable for any personal injury, death,
damage, loss, accident, delay or irregularity which may be occasioned, whether by reason of any defect in any vehicle, or through
the acts or default of any company or person engaged in conveying the passenger, or in carrying out the arrangement of the tour.
They can accept no responsibility for strike, war, quarantine, epidemic health risk, any force majeure event, weather and any other
natural or unnatural causes. Additional expenses, if incurred under any of these circumstances, will be borne by the tour
participant. By forwarding the deposit, the passenger certifies that he/she has no physical, mental or other condition or disability
that would create a hazard for himself/ herself or other passengers & accepts the terms of this contract. The right is reserved to
decline, accept or retain any person as a member of the tour or to cancel or alter the tour as required. If improvements in the
itinerary can be made, or unforeseen conditions beyond the Operator’s control make changes necessary, they reserve the right
to alter itineraries without penalty. TRAVEL INSURANCE is compulsory in the event of tour cancellation for any reason, medical
expenses, personal accident, baggage and other personal items, liability and 24-hr emergency assistance. Trip insurance may be
offered directly by your Alumni Association. In the event of cancellation due to insufficient number of participants, the Operator’s
liability shall be limited to a refund of land payments received from applicants, except non-refundable airfare and insurance. If
the change or cancellation is due to force majeure or other similar events beyond Operator’s control, a refund of land payments
received from applicants will be made less reasonable expenses incurred by Operator in respect to applicant’s land booking.
Baggage and personal injury are at owner’s risk entirely. The issuance or acceptance of vouchers or tickets shall be considered
consent of the above conditions. The Operator reserves the right to increase the program price in the event of cost increases due
to changes in airfares, currency fluctuations or fuel surcharges. The airlines concerned and their affiliates and agents are not to be
held responsible for any act, omission or event during the time passengers are not on board the aircrafts. The passenger ticket in
use by said airlines, when issued, shall constitute the sole contract between the airlines and the purchaser of these tickets and/ or
the passenger. All services are subject to the laws of the country in which these services are rendered. No refund or allowance will
be made for absence during the tour, or for activities missed, even if for causes beyond the control of the participant. For complete
terms & conditions, please refer to our web site at www.aesu.com.
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