HSBC Premier Credit Card
Travel Benefits terms and conditions
LoungeKey™ Airport Lounge Access
Terms and Conditions (“LoungeKey”)
1. You must hold a valid HSBC Premier Credit Card issued by
HSBC Bank plc. No other cards are eligible.
2. Each Primary and Additional HSBC Premier Credit
Cardholder is entitled to access participating LoungeKey
Airport Lounges at the current cost of £15 per person, per
visit (or equivalent overseas value).
3. Visit charges for accompanying guests will be debited to
your HSBC Premier Credit Card. Visits are currently charged
at £15 per person, per visit. (or equivalent overseas value).
4. In order to provide your membership with The LoungeKey
TM
Airport Lounge Program (LoungeKey), we will share
specific information about you with LoungeKey.
5. We may vary these terms, including the lounge visit
charges, or terminate the facility at our discretion at any
time by giving you at least 30 days’ notice. We will do this
by including a message in your monthly statement, by
writing to or emailing you.
6. The cost must be paid using the HSBC Premier Credit Card.
7. Access to the lounges for children and the fees for such
visits varies across the lounges and the LoungeKey
customer is advised to check the individual lounge
description before travelling.
8. Use of LoungeKey is not transferrable and LoungeKey
customers may only use LoungeKey whilst holding a valid
HSBC Premier Credit Card unless notified otherwise. The
LoungeKey program may not be used by any person other
than the eligible LoungeKey customer.
9. Admittance to a participating lounge is conditional upon
presentation of an eligible HSBC Premier Credit Card,
together with a form of personal identification such as a
passport, national identity card or driving licence.
10. In the event that you cancel your HSBC Premier Credit
Card, LoungeKey access will be cancelled from the
effective date of that cancellation.
11. HSBC and LoungeKey will not be liable to you and/or any
third party for compensation or damages once you and/or
any third party have been admitted to a participating lounge
provided by the LoungeKey Airport Lounge Access service.
12. HSBC and LoungeKey will not be liable to you and/or any
third party for compensation or damages of any sort as
a result of a termination of the LoungeKey service which
occurs as a result of
a) the termination of your HSBC Premier Credit Card
agreement; or
b) the termination of the agreement between HSBC and
LoungeKey to provide airport lounge access as an
HSBC Premier customer benefit, in accordance with
these terms.
13. Any lost, stolen or damaged HSBC Premier Credit Cards
must be notified to HSBC Bank plc on the 24 hour
telephone number 03456 007 010 (textphone 03457 125
563) or +44 1792 494 394 (textphone +44 1792 494
394) from abroad. (Address: Card Service Delivery, PO
Box 6001, Coventry CV3 9FP) who shall be responsible
for providing a replacement. HSBC shall not be liable
for any inability of a LoungeKey customer to access any
LoungeKey lounge during any period that any HSBC
Premier Credit Card is being replaced.
14. By participating in the LoungeKey program, the cardholder
consents to any personal data being used in accordance
with the LoungeKey Privacy Policy available at www.
LoungeKey.com or available on written request to
LoungeKey at Cutlers Exchange, 123 Houndsditch, London
EC3A 7BU, UK.
15. By using LoungeKey, each Cardholder agrees to and
accepts the LoungeKey Conditions of Use. The Conditions
of use and additional information can be found online at
www.Loungekey.com/HSBCUKPremier. The LoungeKey
Conditions of Use will prevail over any other terms
and conditions provided to you in relation to the use of
LoungeKey.
16. LoungeKey reserves the right at all times to make any
changes to the Conditions of Use subject to giving
you reasonable notice, via HSBC, as appropriate in the
circumstances.
Boingo Global Wifi Access
1. You must hold a HSBC Premier Credit Card issued by HSBC
Bank plc. No other cards are eligible
2. Each Primary or Additional HSBC Premier Credit Cardholder
will be entitled to unlimited Wi-Fi with Boingo (the
“Service”). The service is limited to up to four laptop, tablet,
smartphone and/or other device with embedded Wi-Fi
technology (a “Device”). It is your responsibility to ensure
your Device is compatible with the Service.
3. HSBC Premier Credit Card holders need to first create an
account on http://hsbcuk.boingo.com
4. HSBC is not responsible nor guarantees the quality, security,
coverage or availability of Boingo’s network of Wi-Fi hotspots.
Available hotspots in Boingo’s network are subject to change
at any time. Visit http://wifi.boingo.com for a complete listing
of hotspots.
5. By using this Service, you agree to the Terms and Conditions
of Boingo that can be found at http://www.boingo.com/legal/
end-user-license-agreement-boingo-customer-agreement/.
6. Boingo may, in its sole discretion, make amendments to
these Terms and Conditions. Any such amendment shall
be effective upon publication and you are responsible for
regularly checking these Terms and Conditions for any such
updates.
7. In the event that you cancel your HSBC Premier Credit Card,
the Service will be cancelled from the effective date of that
cancellation.
8. HSBC and Boingo will not be liable to you and / or any third
party for compensation or damages of any sort as a result of
a termination of the Service in accordance with these terms.
9. The Service is not transferable.
10. We may vary these terms at our discretion or terminate the
facility at any time, by giving you at least 30 days’ notice.
We will do this by including a message in your monthly
statement, by writing to or emailing you separately.
Agoda 10% Hotel Discount
(the “Promotion”)
1. You must hold a valid HSBC Premier Credit Card issued by
HSBC Bank plc. No other cards are eligible.
2. Reservation must be made directly through www.agoda.
com/HSBCPremier. Any bookings made outside this will not
have the discount applied
3. The Promotion is only valid for hotels that have the
“Promotion Eligible” banner on the search results page
and “Post Pay” and “Pay Later” room types only. Rooms
that have the “Pay at the Hotel” flag do not qualify for the
Promotion.
4. The Promotion discount is applicable to hotel room charges
only (excluding local taxes, service fees and additional
charges)
5. The Promotion is non-transferable, non-cumulative, cannot
be exchanged for cash or other products and cannot be used
in conjunction with any other discount or promotions (unless
specified).
6. Discount will show on the booking form of the Promotion
landing page after entering a valid HSBC Premier Credit Card
number and a selected pre-paid hotel option is selected
7. Offers are subject to availability and you must present your
valid HSBC Premier Credit Card upon arrival
8. Agoda reserves the right to launch selected and temporary
“tactical offers” at higher discount levels for selected
countries.
9. We may vary these terms at our discretion or terminate the
facility at any time by giving you at least 30 days’ notice.
We will do this by including a message in your monthly
statement, by writing to or emailing you separately.
Expedia 10% Hotel Discount
1. To use this offer, you must visit www.expedia.co.uk/
hsbcpremier and either register as a new user with Expedia
or sign-in with details of your existing Expedia account. To
confirm eligibility, you will be required to enter your HSBC
Premier Credit Card number which Expedia will use to
authenticate you.
2. If a booking is made directly through the Expedia website,
without first logging in with a HSBC registered Expedia
account, no HSBC discount will be offered and no refund will
be arranged.
3. This offer is only applicable to selected pre-paid hotels, room
types and destinations. Please refer to the booking conditions
on Expedia’s website www.expedia.co.uk/HSBCPremier for
full details.
4. The offer can only be used when payment for the hotel is
made at the time of booking. No discount is provided for
bookings where payment is made when arriving or checking
out of the hotel.
5. Discount will show on the booking form once you have input
the HSBC credit card number for the selected pre-paid hotel.
6. Offers are applicable to hotel room charges only. Local
government taxes and service charges may apply.
7. Offers are subject to availability and you must present your
valid HSBC credit card upon arrival
8. Other restrictions may apply. Please refer to the booking
conditions on Expedia’s website www.expedia.co.uk/
HSBCPremier.
Expedia+ Gold Status
1. On confirmation of eligibility, you will automatically become
a Expedia+ Gold Status member which will be valid for 12
calendar months from the date of registration.
2. During the Expedia+ Gold Status period, you must be signed
into your Expedia account to benefit from Expedia+ Gold
Status.
Uber £20 Promo Code
1. You will receive a £20 Uber promo code to your HSBC
registered email address within 30 business days following
the posting of an eligible transaction to your HSBC Premier
Credit Card account.
2. Eligible Transaction
i. An eligible transaction is when you have used your HSBC
Premier Credit Card to purchase airline ticket(s) for a
minimum of £500.
ii. Purchase must be directly with the eligible airline and can be
via their ticketing office, online or over the phone. Purchases
through Travel Agents and Holiday Websites are not eligible.
A list of eligible airlines can be found below.
iii. The offer is limited to a maximum of one eligible transaction
posted (i.e. actually debited) to your HSBC Premier Credit
Card account per day.
3. Receiving and using the Promo Code
i. Promo codes will only be sent to your HSBC registered email
address.
ii. The HSBC Premier Credit Card used for the purchase must
be open to receive and use the promo code.
iii. Users must download the Uber app, create an account and
sign up for the service.
iv. You must enter your Uber promo code on the Uber App
BEFORE you request a ride to use the discount.
v. The discount will be applied to your next ride using Uber
provided that it is paid with your HSBC Premier Credit Card.
Any unused portion of the promo code will be forfeited and
cannot be used on future rides. If the ride cost exceeds the
total value of the promo code, the remaining balance will be
charged to your Premier Credit Card.
vi. Uber promo codes are not redeemable for cash and cannot
be combined with other promotion or discount.
vii. When used abroad, the discount value will be converted
to local currency using an exchange rate previously agreed
between HSBC and Uber.
4. Separate terms and conditions apply to your use of the Uber
service. Please refer to www.uber.com for these. It is your
responsibility to ensure your device is compatible with the
Uber service and we do not have any responsibilities to
you in relation to the Uber service and will not provide any
maintenance or support services for it.
5. We may vary these terms at our discretion or terminate the
facility at any time, by giving you at least 30 days’ notice.
We will do this by including a message in your monthly
statement, by writing to or emailing you separately.
List of eligible airlines
Correct as at 29 November 2016. HSBC and Mastercard reserve the right to vary this list.
MCC Code Airline
3064 ADRIA AIRWAYS (ABBR- ADRIA)
3043 AER LINGUS
3287 AERO COACH AVIATION
3167 AERO CONTINENTE
3285 AERO PERU
3284 AERO VIRGIN ISLANDS
3286 AERO.NICARAGUENSES
3011 AEROFLOT
3030 AEROLINEAS ARGENTINAS
3076 AEROMEXICO
3083 AIR AFRIQ
3021 AIR ALGERIE
3236 AIR ARABIA AIRLINE-AIR ARAB
3071 AIR BRITISH COLUMBIA
3009 AIR CAN
4511 AIR CARRIERS AIRLINES-NOT ELSEWHERE
CLASSIFIED
3261 AIR CHINA
3282 AIR DJIBOUTI
3007 AIR FRANCE
3020 AIR INDIA
3065 AIR INTER
3280 AIR JAMAICA
3044 AIR LANKA (ABBR. AIR LANKA)
3148 AIR LITTORAL S.A. (LITTORAL)
3028 AIR MALTA
3298 AIR MAURITIUS
3025 AIR NEW ZEALAND LIMITED INTERNATIONAL
3267 AIR PANAMA INTERNATIONAL
3266 AIR SEYCHELLES
3151 AIR ZAIRE
3096 AIR ZIMBABWE
3296 AIRBERLIN
4582 AIRPORTS AIRPORT TERMINALS FLYING
FIELDS
3068 AIRSTANA
3177 AIRTRANS A
3256 ALASKA AIRLINES INC.
3013 ALITALIA
3161 ALL NIPPON AIRWAYS
3252 ALM ANTILEAN AIRLINES
3251 ALOHA AIRLINES
3253 AMERICA WEST
3001 AMERICAN AIRLINES
MCC Code Airline
3259 AMERICAN TRANS AIR ATA AIR
3033 ANSETT AIRLINES
3033 ASERCA
3033 ASIANA
3033 AUSTRIAN AIR SERVICE
3033 AUSTRIAN AIRLINES
3033 AVENSA
3033 AVIACO (SPAIN)
3033 AVIANCA
3033 AVIATECA (GUATEMALA)
3033 BAHAMASAIR
3033 BALKAN-BULGARIAN AIRLINES
3033 BAR HARBOR AIRLINES
3033 BEMIDJI AIRLINES
3033 BRAATHENS S.A.F.E. (NORWAY)
3033 BRITISH A
3033 BRITISH MIDLAND
3033 BROCK WAY AIR
3033 CANADIAN AIRLINES
3033 CAPITOL AIR
3033 CARIBBEAN
3033 CARNIVAL AIRLINES
3033 CATHAY PACIFIC
3033 CAYMAN AIRWAYS
3033 CEBU PACIFIC - CEBU PAC
3033 CHINA AIRLINES
3033 CHINAEAST
3033 COMAIR
3033 COMMAND AIRWAYS
3033 COMPANIA FAUCETT
3033 COMPANIA PANAMENA DE AVIACION (COPA)
3033 CONTINENTAL
3033 CROATIA
3033 CROWN AIR
3033 CRUZERIO DO SUL (BRAZIL)
3033 CSA CESKOSLOVENSKE AEROLINIE
3033 CUMBERLAND AIRLINES
3033 CYPRUS AIRWAYS
3033 DAN AIR SERVICES
3033 DBA AIRLINES
3033 DELTA
3033 DOMINICANA DE AVIACION
3033 DRAGONAIR
3057 EAST-WEST AIRLINES (AUSTRALIA)
MCC Code Airline
3245 E ASYJET
3037 EGYPTAIR
3032 EL AL
3026 EMIRATES AIRLINES (ABBR. EMIRATES)
3293 EQUATORIANA
3294 ETHIOPIAN AIRLINES
3034 ETIHAD AIRWAYS - ETIHADAIR
3003 EUROFLY
3084 EVA AIRWAYS (BR)
3042 FINNAIR
3204 FREEDOM AIRLINES
3132 FRONTIER
3103 GARUDA (INDONESIA)
3156 GO FLY LTD. - GOFLY
3247 GOL AIRLINES - GOL
3203 GOLDEN PACIFIC AIR
3019 GRMNWGAIR
3040 GULF AIR (BAHRAIN)
3200 GUYANA AIRWAYS
3197 HAVASU AIRLINES
3196 HAWAIIAN AIR
3062 HLX
3102 IBERIA
3050 ICELANDAIR
3193 INDIAN AIRLINES
3274 INTER NOR HOTELS 1
3192 IRAN AIR
3191 ISLAND AIRLINES
3006 JAPAN AIR LINES
3174 JETBLUE AIRWAYS (JETBLUE)
3079 JETSTAR AIRWAYS - JETSTAR
3190 JUGOSLAV AIR
3295 KENYA AIRWAYS
3082 KOREAN AIRLINES
3038 KUWAIT AIRWAYS
3055 LAB (BOLIVIA)
3187 LACSA (COSTA RICA)
3054 LADECO (CHILE)
3052 LAN AIR
3186 LAP LINEAS AEREAS PARAGUAYAS
3185 LAV LINEA AEROPOSTAL VENEZOLANA
3184 LIAT
3182 LOT - POLISH AIRLINES
3008 LUFTHANSA
3146 LUXAIR
3100 MALAYSIAN AIRLINE SYSTEM
3181 MALEV HUNGARIAN AIRLINES
3213 MALMO AVIATION-MALMO AV
MCC Code Airline
3178 MESA AIR
3087 METRO AIRLINES
3176 METROFLIGHT AIRLINES
3023 MEXICANA
3175 MIDDLE EAST AIR
3092 MIDWAY AIRLINES
3085 MIDWEST
3170 MOUNT COOK
3172 NATION AIR
3165 NEW YORK HELICOPTER
3045 NIGERIA AIRWAYS
3081 NORDAIR
3164 NORONTAIR
3060 NORTHWEST
3211 NORWEGIAN
3031 OLY MPIC AIRWAYS
3183 OMAN AIR
3024 PAKISTAN INTERNATIONAL
3022 PAL AIR
3002 PAN AM
3154 PRINCEVILLE
3159 PROVINCETOWN-BOSTON AIRWAYS
3012 Q ANTAS
3136 QATAR AIRWAYS COMPANY W.L.L. (QATAR
AIR)
3056 QUEBECAIRE
3262 RENO AIR, INC.
3273 RICA HOTELS 1
3048 ROYAL AIR MAROC
3010 ROYAL DUTCH AIRLINES (KLM)
3246 RYANAIR
3229 SAETA (SOCIEDAD ECUATORIANAS DE
TRANSPORTES AEREO)
3231 SAHSA (SERVICIO AERO DE HONDURAS)
3145 SAN JUAN AIRLINES
3014 SAUDI ARABIAN AIRLINES
3016 SCANDINAVIAN AIRLINE SYSTEM (SAS)
3143 SCENIC AIRLINES
3138 SIMMONS AIRLINES
3075 SINGAPORE AIRLINES
3137 SINGLETON AIR
3226 SKY WAYS -SKY WAYS
3029 SNBRU AIR
3017 SOUTH AFRICAN AIRWAYS
3066 SOUTHWEST AIRLINES
3097 SPANAIR
3260 SPIRIT AIRLINES-SPIRIT
3135 SUDAN AIRWAYS
hsbc.co.uk
Issued by HSBC Bank plc.
Customer information: PO Box 6201, Coventry CV3 9HW
MCP47069 11/16 ©HSBC Bank plc 2016. All Rights Reserved.
MCC Code Airline
3133 SUNBELT AIRLINES
3130 SUNWORLD INTERNATIONAL AIRWAYS
3129 SURINAM AIRWAYS
3015 SWISS AIR
3127 TACA INTERNATIONAL
3126 TALAIR
3248 TAM AIRLINES - TAM
3125 TAN AIRLINES
3035 TAP (PORTUGAL)
3297 TAROM ROMANIAN AIR TRANSPORT
3077 THAI AIRWAYS
3047 THY (TURKEY)
3115 TOWER AIR
3089 TRANSAERO (ABBR. TRANSAERO)
3221 TRANSPORTES AEREOS MILITARES
ECUATORIANOS
3254 TRUMP AIRLINE
3049 TUNIS AIR
3063 U.S. AIRWAYS (USAIRWYS)
3090 UNI AIRWAYS
3027 UNION DE TRANSPORTS AERIENS
3000 UNITED AIRLINES
3118 VALLEY AIRLINES
3067 VANGUARD AIRLINES
3018 VARIG (BRAZIL)
3036 VASP (BRAZIL)
3117 VENEZOLANA INTERNATIONAL DE AVIACION
(VIASA)
3144 VIRGIN ATLANTIC
3188 VIRGIN EXPRESS
3131 VLM AIRLINES - VLM
3095 WARDAIR (CANADA)
3180 WESTJET AIRLINES
3299 WIDEROE'S FLYVESELSKAP
3112 WINDWARD ISLAND
3110 WINGS AIRWAYS
3094 Z AMBIA AIRWAYS