Citrix Workspace app for Windows (Store)

Citrix Workspace app for

Windows (Store)

Citrix Product Documentation | https://docs.citrix.com August 12, 2024

Contents

About this release 2

Prerequisites for installing 10

Install 13

Configure 17

Migrate to the new (Win32) Citrix Workspace app for Windows 19

Citrix Workspace app for Windows (Store)

About this release

October 23, 2023

Note:

Starting with Citrix Workspace app version 2305.1, the app available in the downloads page and

the app available in the Windows Store are the same. For information on features that are sup‑

ported in Citrix Workspace app version 2305.1, see About this release.

Earlier releases

This section provides information about the new features and fixed issues in the previous releases

that we support as per the Lifecycle Milestones for Citrix Workspace app.

2303

What’s new

This release addresses several issues that help to improve overall performance, security, and stabil‑

ity.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

Known issues

There are no known issues in this release.

Note:

For a complete list of issues in the earlier releases, see Known issues section.

2302

What’s new

This release addresses several issues that help to improve overall performance, security, and stabil‑

ity.

Citrix Workspace app for Windows (Store)

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

Known issues

There are no known issues in this release.

2212

What’s new

This release addresses several issues that help to improve overall performance, security, and stabil‑

ity.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

2210.6

What’s new

This release addresses several issues that help to improve overall performance, security, and stabil‑

ity.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

2210

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

Citrix Workspace app for Windows (Store)

2209

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

2207

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

2206

What’s new

System requirements Startingwith Citrix Workspaceapp for Windows version 2206, Microso Edge

WebView2 Runtime installer is packaged with the Citrix Workspace app for Windows (Store) installer.

During Workspace app installation, the installer checks whether the Microso Edge WebView2 Run‑

time is present on the system and installs it if not found.

When you try to install or upgrade Citrix Workspace app with non‑administrator privileges and Mi‑

croso Edge WebView2 Runtime isn’t present, the installation stops with the following message:

You must be logged on as an administrator to install the following

prerequisite package(s):

Edge Webview2 Runtime

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

Citrix Workspace app for Windows (Store)

2205

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

2202

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

2112.1

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

2109.1

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

Citrix Workspace app for Windows (Store)

2109

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

2108

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

2107

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

2106

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

Citrix Workspace app for Windows (Store)

2103

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

2102

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

2012

What’s new

This release addresses several issues that help to improve overall performance and stability.

Fixed issues

This release addresses several issues that help to improve overall performance and stability.

Known issues

Citrix Workspace app for Windows (Store) supports many of the familiar features of the traditional

edition of Citrix Workspace app for Windows, but not all.

To know the list of known issues in Citrix Workspace app for Windows, see Known issues. These known

issues are applicable only on the supported and partially supported features listed in the Feature ma‑

trix. For a list of supported, unsupported, and partially supported features, see the Citrix Workspace

app feature matrix.

Citrix Workspace app for Windows (Store)

• Only the Self‑Service plug‑in component logs are available aer installing Citrix Workspace

app for Windows (Store). The Self‑Service plug‑in logs are present in the \AppData\Local\

Citrix\SelfService folder.

Installation logs for all other components aren’t available. [RFWIN‑6745]

• You cannot launch subscribed apps and desktops using desktop shortcuts. As a workaround,

disable the Show application in Start Menu option from Advanced Preferences > Shortcuts

and Reconnect > Application Display. [RFWIN‑6775]

Known issues in 2212

There are no known issues in this release.

Known issues in 2206

There are no known issues in this release.

Known issues in 2205

There are no known issues in this release.

Known issues in 2202

There are no known issues in this release.

Known issues in 2112.1

There are no known issues in this release.

Known issues in 2109.1

There are no known issues in this release.

Known issues in 2109

There are no known issues in this release.

Citrix Workspace app for Windows (Store)

Known issues in 2108

There are no known issues in this release.

Known issues in 2107

There are no known issues in this release.

Known issue in 2106

• The version number of Citrix Workspace app for Windows (Store) might appear as N/A in Citrix

Director. The issue occurs on Citrix Workspace app Version 21.3.0 and later. [RFWIN‑23756]

Known issues in 2103

There are no known issues in this release.

Known issues in 2102

There are no known issues in this release.

Known issues in 2012

There are no known issues in this release.

Unsupported features

The following features of Citrix Workspace app for Windows are not currently supported in Citrix Work‑

space app for Windows (Store):

1. Oline apps (virtualized)

2. File type association

3. Jabber VXME Optimization Pack

4. Proximity/Contactless card (Fast Connect)

5. Pass‑through authentication

Citrix Workspace app for Windows (Store)

Limitations

• The Microso Store does not support the Citrix Gateway Plug‑in integration.

• The App Commands and Charms options present in the Desktop Viewer aren’t available for

Citrix Workspace app for Windows (Store) edition. For more information, see Knowledge Center

article CTX224641.

• Citrix Workspace app for Windows (Store) does not support the SDK functionality. This includes

the Virtual Channel SDK, ICA Client Object SDK, Fast Connect API, Storebrowse utility, and the

Certificate Identity Declaration SDK.

• You require other configuration to use the TWAIN virtual scanner with Citrix Workspace app for

Windows (Store). For more information, see Knowledge Center article CTX230095.

• On a Windows 10 S device, you can’t collect the CDF trace using the CDFControl tool.

• URL redirection and its dependent functionalities like Local App Access and Client‑hosted apps

aren’t supported.

• USB redirection is supported only on non‑Windows 10 S devices. To enable this feature, run the

USBInstall.bat file and restart the client device for the changes to takeeect. To download

and run the batch file, see Knowledge Center article CTX231229.

Prerequisites for installing

May 31, 2023

System requirements and compatibility

Citrix Workspace app for Windows (Store) is compatible with the following Windows operating sys‑

tems. It is also compatible with all currently supported versions of Citrix Virtual Apps and Desktops,

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), and Citrix Gateway as listed in the Citrix

Product Lifecycle Matrix.

Note:

Fall Creators Update is the minimum build version supported.

Operating System

Windows 11

Windows 10 S

Citrix Workspace app for Windows (Store)

Operating System

Windows 10 Enterprise

Windows 10 Pro

Windows 10 Home

Windows 10 IoT Enterprise

Note:

You cannot install Citrix Workspace app for Windows (Store) on Windows Server 2016 because

Microso Store is not supported on this operating system.

You can install Citrix Workspace app for Windows (Store) on the following device types:

• Device

• Desktop

• Laptop

• Tablet

• Windows IoT Enterprise

External devices

Contact Microso or the device vendors for guidelines on how to use the following external devices

with Citrix Workspace app for Windows (Store):

• Webcam

• Printers

• Scanners

• External monitors

• Smartcard devices

• Proximity card

Connections, Certificates, and Authentication

Connections

• HTTP store

• HTTPS store

• Citrix Gateway 10.5 and later

Citrix Workspace app for Windows (Store)

Certificates

• Private (self‑signed)

• Root

• Wildcard

• Intermediate

Private (self‑signed) certificates If a private certificate is installed on the remote gateway, install

the root certificate of the organization’s certificate authority on the user device. This helps you to

access Citrix resources successfully using Citrix Workspace app for Windows (Store).

Note:

If the remote gateway’s certificate isn’t verified during connection because the local keystore

doesn’t include the root certificate, an untrusted certificate warning appears. If you choose to

continue with the warning, the apps are displayed but they might not launch.

Root certificates For domain‑joined computers, you can use a Group Policy Object administrative

template to distribute and trust CA certificates.

For non‑domain joined computers, you can create a custom install package to distribute and install

the CA certificate.

Wildcard certificates Wildcard certificates are used on a server within the same domain.

Citrix Workspace app for Windows (Store) supports wildcard certificates; however, they must be used

in accordance with your organization’s security policy. In practice, an alternative is a certificate that

contains the listof server names with the Subject AlternativeName (SAN) extension. These certificates

are issued both by private and public certificate authorities.

Intermediate certificates and Citrix Gateway If your certificate chain includes an intermediate

certificate, append the intermediate to the Citrix Gateway server certificate. For more information,

see Configuring Intermediate Certificates.

Citrix Workspace app for Windows (Store)

Authentication

Authentication to StoreFront

* With or without the NetScaler plug‑in installed on the device.

Note:

Citrix Workspace app for Windows (Store) supports two‑factor authentication (domain plus se‑

curity token) using Citrix Gateway to the StoreFront native service.

Install

May 31, 2023

Important:

If a technology preview version of Citrix Workspace app for Windows (Store) is installed, uninstall

it before you install the new version.

Citrix Workspace app for Windows (Store) supports StoreFront connections to Citrix Virtual Apps and

Desktops and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service).

Citrix Workspace app for Windows (Store)

The following configuration steps allow you to access the Citrix Virtual Apps and Desktops and Citrix

DaaS:

1. Configure application delivery to enhance the experience for users when they access their ap‑

plications using the StoreFront store.

2. StoreFront: Configure StoreFront to make virtual desktops and applications available.

3. Connect with Citrix Gateway to configure secure access.

4. Connect through a firewall.

5. Provide users with account information.

The First Time User (FTU) dialog does not appear automatically aer the installation. To get the First

Time User (FTU) dialog, do one the following:

1. Click Launch from the Microso Store.

2. Double‑click the Citrix Workspace app for Windows (Store) shortcut from the Start menu.

Note:

• The latest version of Citrix Workspace app for Windows (Store) includes HDX RTME Version

2.4.

• The HDX RealTime Connector must be of the same or a later version than the HDX RealTime

Media Engine. If the HDX RealTime Media Engine version is newer than the RealTime Con‑

nector, Skype for Business doesn’t work.

Citrix Workspace app for Windows (Store) and Citrix Workspace app for Windows

You can install and use only one edition of Citrix Workspace app for Windows on a single machine. It

can be either Citrix Workspace app for Windows or Citrix Workspace app for Windows (Store) but not

both.

If Citrix Workspace apps for Windows exist on your machine and you install Citrix Workspace app for

Windows (Store), the installation is successful. However, when you launch Citrix Workspace app for

Windows (Store), the following error message appears:

Citrix Workspace app for Windows (Store)

This error message appears on all types of launch, including:

• Launch from the Microso Store

• ICA file

• .CR file

The following error message appears when you launch Citrix Workspace app for Windows (Store):

The issue occurs when you update Citrix Receiver for Windows earlier version to Version 4.10 using

Citrix Workspace Updates and then install Citrix Workspace app for Windows (Store).

If you continue to use Citrix Workspace app for Windows, the update, however, remains unaected.

If Citrix Workspace app for Windows (Store) is installed on your machine and you install Citrix Work‑

space app for Windows, the following error message appears:

Citrix Workspace app for Windows (Store)

.NET Framework version upgrade

Citrix Workspace app requires .NET Framework Version is 4.8 or later. When you try to install or up‑

grade Citrix Workspace app 1904 or later and the required .NET Framework version doesn’t exist on

the system, the Citrix Workspace app installer downloads and installs the required .NET Framework

version automatically.

Note:

If you are trying to install or upgrade Citrix Workspace app with non‑administrator privileges

and.NET Framework 4.8 or later isn’t present on the system, the installation fails.

Fortroubleshooting the issues with the .NET Framework installation, see the Knowledge Center article

CTX250044.

Changes in the Citrix Workspace app installer package

Citrix Workspace app requires latest version of Microso Visual C++ Redistributable 14.30.30704.0 or

later. Starting with Version 1904, Microso Visual C++ Redistributable individual binaries are no longer

packaged with the Citrix Workspace app installer. Instead, the Citrix Workspace app installer includes

the Microso Visual C++ Redistributable 14.30.30704.0 installer. The Citrix Workspace app installer

checks whether the Microso Visual C++ Redistributable package is present on the system and installs

it if necessary.

Note:

If you’re trying to install Citrix Workspace app with non‑administrator privileges, and the Mi‑

croso Visual C++ Redistributable package isn’t present on the system, the installation fails.

Only an administrator can install the Microso Visual C++ Redistributable package.

For troubleshooting issues with the .NET Framework or the Microso Visual C++ Redistributable in‑

stallation, see Citrix Knowledge Center article CTX250044.

Uninstall

You can uninstall Citrix Workspace app for Windows (Store) using one of the following methods:

• On the Start menu, right‑click the Citrix Workspace app for Windows (Store) application and

click Uninstall.

• Open Settings > Apps and Features. Select Citrix Workspace app for Windows (Store) from the

right panel and click Uninstall.

Citrix Workspace app for Windows (Store)

Note:

• Remove the desktop shortcuts manually aer uninstalling Citrix Workspace app for Win‑

dows (Store).

• Citrix does not recommend that you use the Receiver clean‑up utility to uninstall Citrix

Workspace app for Windows (Store).

Citrix Workspace app desktop clean‑up tool

The Citrix Workspace app desktop clean‑up tool allows you to delete the desktop shortcuts that exist

aer you uninstall Citrix Workspace app for Windows (Store).

The Citrix Workspace app desktop clean‑up tool is available for download from here. You can run this

tool using the command line interface.

Caution:

Running the tool deletes the desktop shortcuts even if Citrix Workspace app for Windows (Store)

is still installed on your system.

For more information about the Citrix Workspace app desktop clean‑up tool, see Knowledge Center

article CTX231094.

Configure

May 31, 2023

Net Promoter Score (NPS)

Citrix Workspace app for Windows (Store) prompts you periodically for Net Promoter Score (NPS) feed‑

back. The prompt asks you to rate your experience with Citrix Workspace app. We use NPS feedback

as a tool to measure customer satisfaction and to further improve Citrix Workspace app.

The NPS feedback prompt appears:

• When you upgrade to the latest version of Citrix Workspace app for Windows (Store) edition.

• Aer every fih successful connection.

You can rate your experience on a scale of 1‑5, with 5 indicating that you’re satisfied.

Ratings of 4 and 5 redirect you to rate your experience in the Microso Store.

Citrix Workspace app for Windows (Store)

Ratings between 1 and 3 redirect you to your default email. The content of the email and the recipient

email address is auto‑populated in the Compose email dialog.

The Net Promoter Score feature works only on the Citrix Workspace app for Windows (Store) edition.

Note:

When you upgrade or install Citrix Workspace app for Windows (Store) for the first time, add the

latest template files to the local GPO. For more information about, see Group Policy Object ad‑

ministrative template in the Citrix Workspace app for Windows documentation.

The existing settings are retained while importing the latest files aer upgrade.

1. Open the Citrix Workspace app GPO administrative template by running gpedit.msc.

2. Under the User Configuration node, go to Administrative Template > Citrix Workspace > User

experience.

3. Select EnableNPS policy.

4. Select Disabled to disable the NPS feedback prompt in a session.

5. Restart the session for the changes to take eect.

Cryptographic update

This feature is an important change to the secure communication protocol. Cipher suites with the

prefix TLS_RSA_ do not oer forward secrecy and are considered weak. These cipher suites were

deprecated in Citrix Receiver version 13.10 with an option for backward compatibility.

Note:

The TLS_RSA cipher suites have been removed entirely. Instead, Citrix Workspace app for Win‑

dows (Store) supports the advanced TLS_ECDHE_RSA_ cipher suites.

If your environment isn’t configured with the TLS_ECDHE_RSA_ cipher suites, client launches aren’t

supported because of weak ciphers.

The following advanced cipher suites are supported:

• TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (0xc030)

• TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 (0xc028)

• TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA (0xc013)

DTLS v1.0 supports the following cipher suites:

• TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA

• TLS_EMPTY_RENEGOTIATION_INFO_SCSV

DTLS v1.2 supports the following cipher suites:

Citrix Workspace app for Windows (Store)

• TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384

• TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384

• TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA

• TLS_EMPTY_RENEGOTIATION_INFO_SCSV

Migrate to the new (Win32) Citrix Workspace app for Windows

July 11, 2023

Overview

Starting with Citrix Workspace app 2305.1 for Windows, we’re replacing the MSIX app in the Microso

Store with the Win32 app. Going forward, the app on the Citrix downloads page and on the Microso

Store are the same. With this enhancement, the feature parity across both apps is maintained.

Refer to the FAQs to learn the following for the new Citrix Workspace app for Windows on the Microso

Store:

• First‑time usage

• Returning user behavior

• Other important workflow

FAQs

Which app is available for download on the Windows Store going forward for a first‑time user?

Going forward, only the Win32 app is discoverable and available for a first‑time user.

Is there a migration path for existing users of the MSIX app to move to the Win32 app?

No, unfortunately, Microso doesn’t provide a migration option. However, there’s a new version of

the MSIX app (2305.1) for these users. Once updated, a banner as per the following screenshots is

displayed to the user with a link to download the Win32 app.

Citrix Workspace app for Windows (Store)

Does the new release of the MSIX app as mentioned in the previous question be discoverable

by a first‑time user for a fresh install?

No, this MSIX app isn’t discoverable and is only available as a Windows Store update for existing

users.

Does a user see both the Citrix Workspace apps if they act on the banner shown and install the

Win32 app?

No, if the user downloads and installs the Win32 app successfully, Citrix uninstalls the MSIX app auto‑

matically.

What happens if the installation of the Win32 app isn’t successful?

If the installation of the Win32 version of the Citrix Workspace app for Windows is unsuccessful, the

MSIX app remains installed. Users can continue using it.

What happens if the uninstallation of the MSIX app isn’t successful?

Both apps continue to exist, but users can’t use the MSIX app. Users have to uninstall it by them‑

selves.

Service Continuity (oline access) also shows a banner to the user. How does the UI on Citrix

Workspace app respond in case both the banners need to be displayed?

The users can see both the banners as shown in the following screenshot:

What is the dierence between Citrix Workspace app for Windows available on the Citrix

downloads page and the Citrix Workspace app (Win32 version) available on the Microso

store?

While both apps have the same features, command line deployment options such as ADDLOCAL,

InstallEmbeddedBrowser and so on aren’t supported with the Citrix Workspace app on the Mi‑

croso Store. Refer to this page for a list of all command line options.

Citrix Workspace app for Windows (Store)

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registered with the U.S. Patent and Trademark Oice and in other countries. All other marks are the property of their

respective owner(s).