2
After talking with everyone involved,
all three members of the RLS Team agreed:
“It easily could’ve been one of us, we’ve all had blisters and made very similar decisions
based off the situation and available information at that moment.”
Thoughts from Those Involved
Everything you do in fire, you do on your feet, take care of your feet.
• “Don’t be stubborn. And don’t try to fix things on your own. Seek help early.” – Injured Firefighter
• “The IAP Med Plan was missing some information. While it didn’t have a negative outcome on this incident
it could have. Outside resources rely on accurate information to make decisions. We need to make sure that
the info we’re giving them is complete and accurate.” – Host Forest
• “Prevention starts during the preseason at the home unit. New employees should receive training on how to
break in boots, how to treat blisters/wounds, and when to seek care.” – Fireline Medic
• “A clear chain-of-command is important when there’s lots of communication happening. Who’s involved,
who’s doing what, and who is the expert when I have a process question. As the supervisor and it’s your
employee who is injured, it’s hard to sleep at night when you’re not sure if he’s going to get better, and
don’t know who’s doing what to make sure he’s being taken care of.” – Supervisor
• “When I hear: ‘Taking care of the injured is the most important thing and the paperwork doesn’t matter,
we’ll do it later,’ I disagree. Paperwork does matter. If it can lead to issues with payment or delays in the
process, then it does matter and we should have the resources or contact info to get it done right the first
time.” – Supervisor
Lessons Learned
It’s surprising how quickly things can take a turn for the worst.
Up until Friday it just seemed like a blister that hurt
and wasn’t really changing that much. Saturday morning, he was in the hospital.
• If you haven’t fully broken in your new boots, bring your old ones. In this incident, the firefighter’s
boots were relatively new. He almost brought his old boots as a backup, but decided at the last
minute to just leave them behind.
• See the medic or seek treatment early. Early intervention keeps you on the fireline; late
intervention can send you to the hospital.
• It was the correct decision to get the injured firefighter to the closest Emergency Room. Don’t try
to base the decision off the capabilities and size of the hospitals listed in the IAP Med Plan. The
priority is getting the injured into the closest hospital. A transfer can happen later if needed.
• There was a lot of good communication on this incident with the host Forest and the home Forest
having good robust dialogue. A couple times, folks were unsure what exactly was happening and
who was doing what. Establishing a clear chain-of-command and who’s doing what is important on
a long-duration incident.
• The U.S. Forest Service’s online medical incident reporting system, eSafety, and the claims process
can be confusing. Crew supervisors shouldn’t memorize the eSafety/comp/claim process. All they
need is a quick reference guide (2021 FS Employee Injury and Illness Guide or something similar)
and know who their local expert is to call for help.