CANCELLATION OF E-TICKETS

E-Ticket can be cancelled online till preparation of charts (which is normally 4 to 6 hours

before the scheduled departure of the train from the originating stations. (For trains

starting up to 12 noon the chart preparation is usually done on the previous night)) OR 4

hours before the scheduled departure of boarding the train in case of confirmed ticket OR

30 minutes before the scheduled departure of boarding the train in case of RAC/WL

whichever is earlier. Once you have cancelled your ticket, the fresh details and changes

made by you will be available on the Cancelled e-Tickets History (as a link to site).

If for any reason you are unable to cancel your ticket on the website till the time of charting

through EDR and Enhance Coaching Refund System. The refund case will be decided

by Railways. The TDR can be filed by the same user who books the ticket. After receipt

of the refund amount from Railway, it shall be credited only in the same account through

which booking was made through opted payment gateway. If by any reason you are

unable to file TDR through website please mail to [email protected].

Please Note:

1. The refund amount due to you after cancellation will be credited back to the same

account which you had used for booking the ticket.

2. All refunds will be processed as per extant Railway Refund rules.