20. Make decisions. When something needs to be decided, don’t just worry or think about it and
prolong the situation. Do your homework, assess the situation, and then make an informed decision.
21. Follow the 80/20 rule. Focus your efforts on the things that will deliver high impact results.
22. Make a conscious effort to give your absolute best to every task at hand.
23. Be persistent. If you want something, and you know you are right to want it, then keep at it. Don’t
let the fear of rejection hold you back.
24. Influence is power. Experiment with different ways to improve your influencing skills.
25. Send a hand-written “Thank You” card to someone who has helped you.
26. Approach one person who’s good at something you want to improve in, and ask them for help. You
could either ask them to be your mentor, or make a mutually beneficial offer where you provide them
with something they need in return.
27. Praise someone publically for something they did well. If your spouse did something nice for you,
thank them or praise their effort in front of others. If your employee took an initiative, went out of their
way to do something, or did a really great job, make a pointing of commenting on it in front of other
colleagues.
28. Praise someone who’s in a higher position than you. If your parents did something well, or if your
boss did something very helpful, or gave you good guidance, tell them that, and thank them.
29. Lead by example. If you are trying to get someone else to do something, do it yourself first. Inspire
action in others. Don’t force it.
30. Help someone with zero expectation for any reward, or even a thank-you. Help them because it’s
the right thing to do.
31. Find an informal leadership position. Organize events in your local community; offer your help with
school projects; start a group that brings like-minded people together. You don’t need to wait for
someone else to tell you that you are a leader. Leaders lead – whether they get paid for it or not.
32. Find one way that you can improve your communication skills, and practice it every dy for a
fortnight.
33. Find out how other people prefer to communicate. Wherever possible, use the medium of their
choice.
34. Bring solutions, not problems. This is a cliché for a reason. No one likes naysayers and whiners. If you
see an issue, by all means bring it up. But have something constructive to say as well.
35. Anticipate your manager’s, partner’s, children’s, friends’ needs. Do something for them that they
need, without their having to ask you.
36. Regularly ask people in your life for their feedback on your strengths and weaknesses.