request. When applicable, a record of inquiries the CRA received identifying you in a
credit transaction that was not initiated by you in the six-months prior to your file disclosure
request. Each of these records will include the name of the person or trade name of the
business that sought your consumer file, and upon your request, their respective addresses.
You are entitled to one free consumer report every 12 months, upon request. In many
cases, your file disclosure will be free. You may be charged a limited fee for a second or
subsequent report requested by you during a 12 month period. You will also not be charged
for:
o a consumer report if a person has taken adverse action against you because of
information in your report;
o the reinvestigation of information you dispute; or
o corrected reports resulting from the deletion of inaccurate or unverifiable
information.
You must be told if information in your file has been used against you. If a person takes
an adverse action against you that is based, in whole or in part, on information contained
in a consumer report, that person must tell you (usually, through a written notice), and must
give you the name, address, and telephone number of the CRA that provided the
information.
You have a right to dispute incomplete or inaccurate information. If you identify
information in your file that is incomplete or inaccurate, and you notify the CRA directly
of the dispute, the CRA will reinvestigate without charge and record the current status of
the disputed information before the end of thirty business days, unless your dispute is
frivolous. Upon completion of the reinvestigation, within five business days of the CRA’s
decision, the agency will provide you notice in writing or through another authorized
means, of the results of the reinvestigation. If the CRA determines that your dispute is
frivolous the agency will inform you of that determination, along with its reasons, and your
rights under the WFCRA within five business days.
Consumer reporting agencies must correct or delete inaccurate, incomplete, or
unverifiable information. Upon completion of the reinvestigation, if the information you
disputed is found to be inaccurate or cannot be verified, the CRA must delete the
information and notify you of the correction. Information that has been found to be
inaccurate will not be reinserted into your consumer file, unless the furnisher of the
information verifies the accuracy and completeness of that information. In such
circumstances, you will be notified, within thirty business days that the information is being
reinserted into your file. If the reinvestigation does not resolve your dispute, you may file
with the CRA a brief statement (that may be limited to 100 words) setting forth the nature
of your dispute. The statement will be placed in your consumer file and in any subsequent
report containing the information you disputed.
You have the right to request that users of your consumer report be notified of any
disputed information they previously received within the statutory time frame. After
certain disputed information has been deleted or you have filed a statement of dispute, you